At a Glance
- Tasks: Manage customer enquiries and provide support in a fast-paced environment.
- Company: Growing medical devices company with a supportive team culture.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for progression.
- Other info: Ideal for reliable individuals seeking growth in a professional setting.
- Why this job: Join a dynamic team and make a difference in the healthcare industry.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 28000 - 28500 £ per year.
We are recruiting for a Customer Service Representative to join a growing medical devices company based in Sittingbourne. This role offers the opportunity to work in a professional, fast-paced environment supporting customers within a regulated industry.
Key Responsibilities:
- Manage customer enquiries via phone and email
- Process orders accurately and efficiently
- Provide product information and support
- Handle queries and resolve issues in a timely manner
- Liaise with internal teams including sales and logistics
- Maintain accurate customer records and system updates
Requirements:
- Previous experience in a customer service or support role
- Strong communication and organisational skills
- High attention to detail
- Confident using Microsoft Office and internal systems
- Ability to work in a fast-paced environment
- Experience within medical devices or healthcare is desirable
What's on offer:
- Salary of £28,000
- Monday to Friday working hours
- Supportive team environment
- Opportunity for progression within a growing business
If you are a reliable and customer-focused individual looking for your next opportunity, please apply.
We think you need these skills to ace Customer Service Representative in Kent
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Customer Service Skills
Time Management
Empathy
