At a Glance
- Tasks: Help customers by resolving queries and supporting daily admin tasks.
- Company: Join a friendly team at a supportive company in West Malling.
- Benefits: Enjoy a competitive salary, hybrid working, and a great work-life balance.
- Other info: Great opportunity for career growth in a diverse and inclusive environment.
- Why this job: Make a difference in customer service while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 27800 - 30000 £ per year.
Location: West Malling
Salary: £24,800
Hours: Monday-Friday, 9am-5pm. Hybrid working offered - opportunity to work from home 3 days per week.
We are currently seeking a Customer Service Administration Specialist to join a friendly, supportive team.
What you'll be doing:
- Resolve routine enquiries or escalate complex issues
- Respond to email queries
- Maintain accurate customer records and documentation
- Support daily administrative tasks and team workflows
- Liaise with internal departments when required
What they're looking for:
- Strong communication and customer service skills
- Good administrative ability and attention to detail
- Confidence using multiple systems and working in a process-driven environment
- A proactive approach with the ability to multitask and prioritise
If you're organised, customer-focused, and looking for your next opportunity, we'd love to hear from you! Apply today with your CV or contact us for more information!
We think you need these skills to ace Customer Service Admin Specialist in Kent
Communication Skills
Professionalism
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Property Maintenance
