At a Glance
- Tasks: Deliver top-notch customer service to Premium clients via phone interactions.
- Company: Huntress, a dynamic company focused on exceptional customer experiences.
- Benefits: Hybrid working model, competitive pay, and supportive team environment.
- Other info: Enjoy a balanced work-life with just 2 days in the office post-training.
- Why this job: Join a vibrant team and enhance your customer service skills while working flexibly.
- Qualifications: Experience in customer service and basic Microsoft Excel knowledge required.
The predicted salary is between 25000 - 30000 £ per year.
Huntress is seeking a Customer Service Advisor based in Tingley, UK. This role provides an opportunity to deliver high-quality, professional service to Premium customers primarily through telephone interaction.
The ideal candidate should possess experience in customer service and a good basic knowledge of Microsoft Excel.
The position allows for hybrid working post-training, with just 2 days a week in the office.
Hybrid Premium Customer Service Advisor employer: Huntress
Huntress is an exceptional employer that values its employees by offering a supportive work culture and flexible hybrid working arrangements, allowing you to balance your professional and personal life effectively. With a focus on employee growth, we provide comprehensive training and development opportunities, ensuring that you can advance your career while delivering outstanding service to our Premium customers in Tingley.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Premium Customer Service Advisor
✨Tip Number 1
Make sure to research Huntress and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or resolve complaints, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your experience with Microsoft Excel! Even if it’s basic, mentioning specific tasks you’ve done can set you apart from other candidates.
✨Tip Number 4
Apply through our website for a smoother process. It shows you’re proactive and makes it easier for us to keep track of your application!
We think you need these skills to ace Hybrid Premium Customer Service Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share some specific examples that showcase your skills!
Excel is Key!:Since a good basic knowledge of Microsoft Excel is part of the gig, don’t forget to mention any relevant experience you have with it. Whether it's creating spreadsheets or managing data, let us know how you’ve used Excel in your previous roles.
Be Professional Yet Personable:While we’re looking for professionalism in your application, don’t be afraid to let your personality shine through! A friendly tone can go a long way in showing us that you’d fit right in with our team and our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Huntress
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share specific examples of how you've handled challenging situations in the past. Think about times when you went above and beyond for a customer, as this will show your commitment to providing high-quality service.
✨Familiarise Yourself with Microsoft Excel
Since the role requires a good basic knowledge of Microsoft Excel, make sure you're comfortable with common functions and features. Practise using Excel to create simple spreadsheets or analyse data, so you can confidently discuss your experience during the interview.
✨Prepare for Telephone Scenarios
As the position involves primarily telephone interaction, consider practising mock calls with a friend. Focus on your tone, clarity, and how you handle questions or complaints. This will help you feel more at ease and demonstrate your communication skills during the interview.
✨Show Enthusiasm for Hybrid Working
Since the role allows for hybrid working, express your excitement about this flexibility. Be prepared to discuss how you manage your time and stay productive while working from home, as this will show that you're a self-motivated candidate who can thrive in a hybrid environment.
