At a Glance
- Tasks: Manage customer accounts and build strong relationships while supporting sales activities.
- Company: Friendly engineering services business in Huddersfield with a supportive team culture.
- Benefits: Competitive salary, realistic commission structure, and excellent working hours.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Perfect for those who love connecting with people and developing long-term relationships.
- Qualifications: Experience in sales or customer service; strong communication and relationship-building skills.
The predicted salary is between 26000 - 27000 £ per year.
A growing and friendly engineering services business in Huddersfield is looking to add a Customer Account Executive to its close-knit sales team.
Huddersfield | £26,000-£27,000 Basic + Commission (Realistic OTE £31,000) | Monday-Friday, 8:30am-4:30pm, FULLY OFFICE BASED
This is an ideal opportunity for someone who enjoys building relationships, looking after customers and naturally spotting opportunities to grow accounts, rather than a heavily targeted or aggressive sales environment. The role offers a great balance of account management, customer service and soft sales, alongside some proactive new business activity.
Working within a supportive office team, you'll be speaking with a mix of existing, repeat and lapsed customers, following up warm leads and introducing services to potential new clients. Much of the role centres around maintaining strong relationships, securing annual renewals and ensuring customers receive an excellent level of service.
The Role
- Managing and developing existing customer accounts
- Following up warm leads and customer enquiries
- Re-engaging lapsed clients and building relationships
- Supporting customers with quotations and renewals
- Promoting additional training and service packages where appropriate
- Carrying out some proactive outbound business development
- Building rapport with customers over the phone and by email
- Working closely with the wider sales and operations teams
About You
- Previous experience within sales, account management, customer service or business development
- Comfortable speaking with customers over the phone
- Friendly, confident and relationship focused
- Organised with good attention to detail
- Self‑motivated with a positive approach
- Able to work in a busy, team‑focused environment
- Engineering industry knowledge would be helpful but is by no means essential. Personality, communication skills and the ability to build strong customer relationships are far more important.
What's on Offer
- £26,000-£27,000 basic salary
- Realistic commission structure with achievable targets (OTE £31,000)
- Stable and growing business
- Supportive and down‑to‑earth team culture
- Long‑term opportunity within a well‑established company
- Office‑based role with excellent working hours
This role would suit someone who enjoys speaking with people, likes developing long‑term customer relationships and wants a role with a softer consultative sales approach alongside some new business development.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sales Account Manager in Huddersfield employer: Huntress
Join a supportive and friendly engineering services business in Huddersfield, where you'll thrive in a close-knit sales team that values relationship-building over aggressive sales tactics. With a competitive salary and commission structure, excellent working hours, and a commitment to employee growth and inclusivity, this role offers a fulfilling opportunity to develop long-term customer relationships in a stable and growing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Huddersfield
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in sales and account management. Highlight how you've built relationships and grown accounts in the past – this is what they want to hear!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Sales Account Manager in Huddersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Account Manager role. Highlight your customer service and relationship-building abilities, as these are key for us at StudySmarter.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re excited about the role and how your background fits with our friendly team culture. We love seeing genuine enthusiasm!
Showcase Your Communication Skills:Since this role involves a lot of phone and email interaction, make sure your application showcases your communication style. Use clear and friendly language to reflect how you’d engage with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Huntress
✨Know Your Customer
Before the interview, research the company and its customer base. Understand their services and think about how you can help build relationships with clients. This will show your genuine interest in the role and your proactive approach to account management.
✨Showcase Your Soft Skills
Since this role focuses on relationship-building rather than aggressive sales tactics, be prepared to discuss your communication style. Share examples of how you've successfully built rapport with customers in the past, highlighting your friendly and confident nature.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer inquiries. Think of specific situations where you’ve turned a lapsed client into a repeat customer or how you’ve managed a challenging account. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, how success is measured in the role, or what challenges the sales team currently faces. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
