At a Glance
- Tasks: Welcome customers and provide exceptional hospitality in a luxury automotive environment.
- Company: Prestigious luxury automotive brand with a focus on customer experience.
- Benefits: Competitive pay, professional development, and a vibrant work atmosphere.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Join a dynamic team and create memorable experiences for high-end clients.
- Qualifications: Experience in hospitality or luxury retail, with excellent communication skills.
The predicted salary is between 27400 - 33600 £ per year.
Location: Chiswick
Pay: £13.00p/h (£30,420 salary equivalent)
Hours: 8am to 6pm with 1 hour lunch - fully onsite
Temporary: Immediate start until end of September
We are looking for a professional and personable Host to join a prestigious automotive Centre, providing an exceptional welcome and hospitality experience to every customer who walks through the door. This is a customer-facing hospitality role with some reception responsibilities, so we're particularly interested in candidates who have worked within high-end hotels, hospitality, luxury retail or premium customer service environments.
The role:
- Meet and warmly welcome customers and visitors
- Provide a consistently high standard of customer service and hospitality
- Offer refreshments and ensure guests are comfortable throughout their visit
- Maintain the presentation of the customer lounge and refreshment areas
- Keep the coffee station fully stocked and presentable
- Load and unload the dishwasher and keep kitchen areas clean and tidy
- Ensure customer-facing areas are consistently maintained to a high standard
- Answer incoming calls and direct enquiries appropriately
- Support the wider team with ad hoc reception and administrative duties
- Ensure every customer receives a professional and welcoming experience
About you:
- Professional, warm and naturally hospitable
- Experienced within hotel reception, hospitality or another high-end customer-facing environment
- Confident communicating with customers and colleagues
- Fluent / highly proficient in English
- Immaculately presented with excellent attention to detail
- Comfortable working to very high standards
- Naturally proactive and able to keep themselves occupied during quieter periods
- Confident answering the telephone and handling basic reception duties
- Reliable, professional and genuinely passionate about delivering excellent customer service
Hotel and luxury hospitality experience would be particularly well suited to this role. If you take pride in creating a warm, welcoming and exceptionally well-presented environment, we'd love to hear from you.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Host/Receptionist in Hounslow employer: Huntress
Join a prestigious luxury automotive brand in Chiswick, where we pride ourselves on delivering exceptional customer experiences. Our welcoming and professional work culture fosters growth and development, offering you the chance to shine in a high-end hospitality environment. With competitive pay and a commitment to inclusivity, we ensure that every team member feels valued and empowered to provide outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Host/Receptionist in Hounslow
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Host/Receptionist in Hounslow
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Huntress
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Huntress. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
