At a Glance
- Tasks: Support mental health initiatives by managing admin tasks and liaising with professionals and parents.
- Company: Join a dedicated team making a real difference in children's mental health.
- Benefits: Competitive hourly rate, hybrid working, and a supportive work environment.
- Why this job: Be part of a team that positively impacts young people's wellbeing every day.
- Qualifications: Admin experience in healthcare or education, strong Excel skills, and excellent communication.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
Administrator - Mental Health Support Team (MHST)
Location: Ealing | Temporary | Hourly rate: Β£14.28p/h - Β£15.93p/h | Hours: 9am to 5pm | Hybrid: 2/3 days office based
Are you an experienced administrator from a healthcare or education setting with strong organisational skills and a passion for supporting children and young people's mental health?
Looking for a proactive, confident individual with excellent Excel skills and ideally experience using Iaptus to join a supportive Mental Health Support Team.
What You'll Do
- Manage inboxes, referrals, and team diaries
- Prepare meeting papers, minutes, and trackers
- Maintain accurate data using Iaptus, Excel, and SharePoint
- Produce routine reports and assist with audits
- Handle calls and emails with professionalism and empathy - including with parents and external partners
- Provide general admin support across the team
Experience required:
Essential:
- Admin experience in a healthcare or education environment
- Strong Excel skills for tracking and reporting
- Experience using Iaptus or similar patient systems
- Confident with SharePoint and Microsoft Office
- Excellent communication skills - able to liaise with professionals and parents sensitively
- Highly organised with attention to detail
- Understanding of confidentiality and GDPR
Desirable:
- Experience within MHST, CAMHS, or a mental health setting
- Reception/frontline experience
- Advanced MS Office skills
Join a friendly, dedicated team making a real difference to children and young people's wellbeing. If this sounds like you, apply today - we'd love to hear from you!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mental Health Support Administrator in Ealing employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Mental Health Support Administrator in Ealing
β¨Tip Number 1
Network like a pro! Reach out to people in the mental health field or those who work at the organisation you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
β¨Tip Number 2
Prepare for interviews by practising common questions related to mental health support. Think about how your admin skills can make a difference in this role, and be ready to share specific examples from your experience.
β¨Tip Number 3
Show off your Excel skills! If you get the chance, bring along a sample of your work or talk about how you've used Excel in past roles. This will demonstrate your capability and confidence in handling data.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to make a difference in children's mental health.
We think you need these skills to ace Mental Health Support Administrator in Ealing
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your admin experience in healthcare or education, and donβt forget to showcase your Excel skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting mental health and how your background makes you a great fit for the Mental Health Support Team.
Showcase Your Communication Skills: Since you'll be liaising with parents and professionals, it's crucial to demonstrate your excellent communication skills. Use clear and professional language throughout your application.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this fantastic opportunity!
How to prepare for a job interview at Huntress
β¨Know Your Stuff
Make sure you brush up on your knowledge of mental health support and the specific role of an administrator in this field. Familiarise yourself with terms like Iaptus and GDPR, as well as the general workings of a Mental Health Support Team.
β¨Showcase Your Skills
Prepare to demonstrate your Excel prowess and any experience you have with SharePoint or similar systems. Bring examples of how you've used these tools in previous roles to improve efficiency or manage data effectively.
β¨Practice Empathy
Since you'll be dealing with sensitive situations, practice how you would handle calls and emails with parents and professionals. Think about how to communicate clearly and compassionately, showing that you understand the importance of confidentiality.
β¨Be Organised
Highlight your organisational skills by discussing how you manage multiple tasks, such as handling inboxes and team diaries. Consider bringing a planner or digital tool to show how you keep track of your responsibilities and deadlines.