At a Glance
- Tasks: Engage with customers, process sales orders, and manage inquiries via phone and email.
- Company: A growing manufacturing company with a vibrant team atmosphere.
- Benefits: Competitive salary, potential for permanent role, and flexible work-from-home options.
- Other info: Exciting opportunity with a chance for career progression.
- Why this job: Join a dynamic team and make a difference in customer service every day.
- Qualifications: Experience in customer care, attention to detail, and strong multitasking skills.
The predicted salary is between 28000 - 28000 £ per year.
Our client is a growing manufacturing company looking for a Customer Service / Sales Administrator to join their team based in Cross Green, LS9. This would be a 12 month FTC with a strong chance of a permanent role. This is an exciting opportunity for an experienced Customer Service or Sales Administration candidate who is confident, dynamic and enjoys a customer facing administration role.
Salary: £28,000 per annum
Hours: Shifts will be on a rota basis of Monday to Friday 8am-4.30pm/ day a week WFH
Responsibilities:
- Engaging with customers via inbound phone and email contact
- Sales Order processing
- Responding to sales and customer service enquiries
- Updating and maintaining data on a central database
- Liaising with overseas clients, ensuring their requests are well managed
- Providing great customer service daily
The Candidate:
- Experience within a customer care/service team
- Great attention to detail
- Ability to multitask
- Team player
- Accurate data entry skills
To apply, please email your CV to
Customer Service Administrator 12 month FTC employer: Huntress
Join a dynamic and growing manufacturing company in Cross Green, LS9, where your contributions as a Customer Service Administrator will be valued and rewarded. With a supportive work culture that prioritises employee growth and development, you will have the opportunity to thrive in a role that offers a strong chance of permanent employment after your 12-month fixed-term contract. Enjoy a competitive salary, flexible working arrangements, and the satisfaction of delivering exceptional customer service in a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator 12 month FTC
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products, values, and recent news can help you stand out and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice common interview questions related to customer service and sales administration. Think about your past experiences and how they relate to the role, so you can share relevant examples that highlight your skills.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and gives you a chance to find out if the company is the right fit for you too.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that exciting role with a great chance of going permanent.
We think you need these skills to ace Customer Service Administrator 12 month FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service or sales administration. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit and how you can contribute to our team.
Show Off Your Attention to Detail:In a customer service role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Huntress
✨Know the Company
Before your interview, take some time to research the manufacturing company. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experience that highlight your customer service skills. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your capability to excel in a customer-facing role.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for customer service roles. Questions like 'How do you handle difficult customers?' or 'Can you describe a time when you had to multitask?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the team, company culture, and expectations for the role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
