At a Glance
- Tasks: Engage with customers via phone and email while managing admin tasks.
- Company: Join a supportive team in a fantastic business focused on work-life balance.
- Benefits: Enjoy remote work options on weekends and a competitive salary of £28,500.
- Why this job: Perfect for organised, people-focused individuals seeking meaningful work.
- Qualifications: Experience in admin or customer service, strong communication, and attention to detail required.
- Other info: Flexible Wednesday to Sunday schedule with Monday and Tuesday off.
The predicted salary is between 22800 - 34200 £ per year.
Customer Care Coordinator (Wednesday-Sunday) – Great Work-Life Balance
9:00am – 5.30pm
£28,500
Maidstone
(Saturday and Sunday can be from home)
Are you looking for a role that fits around your lifestyle while still offering engaging, meaningful work in a supportive team? We\’re working with a fantastic business that is seeking a Customer Care Coordinator to join their team working Wednesday to Sunday basis with Monday and Tuesday off.
This is a varied role combining admin tasks with direct customer communication – perfect for someone who enjoys being organised, people-focused, and proactive.
What you\’ll be doing:
* Responding to customer enquiries via phone and email
* Processing orders and updating internal systems
* Coordinating appointments, schedules, or deliveries
* Maintaining accurate records and documentation
* Supporting the wider team with administrative duties
What we\’re looking for:
* Previous experience in an admin or customer service role
* Confident communication skills and a friendly manner
* Strong attention to detail and organisational skills
* Able to use Microsoft Office and learn new systems quickly
* A proactive and reliable team player
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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Customer Care Coordinator employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Coordinator
✨Tip Number 1
Familiarise yourself with the company’s values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 2
Prepare specific examples from your previous experience that highlight your customer service skills and organisational abilities. Think about situations where you successfully resolved customer issues or improved processes, as these will resonate well with the hiring team.
✨Tip Number 3
Practice your communication skills before the interview. Since the role involves direct customer interaction, being able to articulate your thoughts clearly and confidently will set you apart. Consider doing mock interviews with friends or family to refine your delivery.
✨Tip Number 4
Show enthusiasm for the role and the company during your conversations. Employers appreciate candidates who are genuinely excited about the opportunity. Make sure to express why this position fits your lifestyle and career goals, especially since it offers a unique work schedule.
We think you need these skills to ace Customer Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use specific examples that demonstrate your organisational skills and attention to detail, as these are key for the Customer Care Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and friendly manner. Mention why you are interested in this role and how your previous experiences make you a great fit for the team.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office and your ability to learn new systems quickly. These skills are essential for processing orders and maintaining accurate records.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a supportive team and how the flexible working hours align with your lifestyle. This will show the employer that you are genuinely interested in the position.
How to prepare for a job interview at Huntress
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service roles. Share specific examples of how you've effectively handled customer enquiries and resolved issues, as this will demonstrate your ability to thrive in a customer-focused environment.
✨Demonstrate Organisational Abilities
Since the role involves a mix of admin tasks and customer communication, be prepared to discuss how you stay organised. Mention any tools or methods you use to manage your time and tasks efficiently, as this will show that you're proactive and detail-oriented.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, particularly for processing orders and maintaining records, to illustrate your capability.
✨Prepare Questions About the Role
Engage with the interviewer by preparing thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you, especially regarding the work-life balance they offer.