At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding payments.
- Company: Join a busy finance team in a dynamic environment.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Diverse and inclusive workplace that values all backgrounds.
- Why this job: Make a real impact by improving cash flow and customer relationships.
- Qualifications: Experience in Credit Control or similar roles with strong communication skills.
The predicted salary is between 30000 - 32000 £ per year.
We are looking for a proactive and detail-oriented Credit Controller to join our clients busy finance team. This is an excellent opportunity for someone with strong experience of collections who enjoys working in a fast-paced, target-driven environment. The successful candidate will be confident making outbound telephone calls, building rapport with customers, and negotiating positive payment outcomes.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances
- Contact customers by phone, email, and letter to recover overdue payments
- Negotiate payment arrangements and resolve account queries
- Monitor aged debt and take action to minimise credit risk and improve cash flow
- Maintain accurate customer records and update internal systems
- Escalate complex accounts where necessary
- Support cash allocation, account reconciliations, and other finance administration tasks
- Ensure compliance with company procedures and regulatory requirements
- Contribute to team targets and service standards
Skills Experience
- Previous experience in Credit Control, Collections, Accounts Receivable, or a similar role
- Strong communication, negotiation, and customer service skills
- Ability to manage multiple accounts and prioritise workload effectively
- Good attention to detail and problem-solving skills
- Competent in Microsoft Office, particularly Excel
- Experience using finance systems or CRM platforms
- Comfortable working towards targets in a fast-paced environment
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Credit Controller employer: Huntress
Join our dynamic finance team in Wokingham as a Credit Controller, where you will thrive in a supportive and inclusive work culture that values your contributions. We offer competitive salaries, opportunities for professional growth, and a collaborative environment that encourages innovation and teamwork. With a focus on employee development and a commitment to diversity, we ensure that every team member has the chance to excel and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get your phone ready! As a Credit Controller, you'll be making loads of calls. Practise your pitch and be prepared to build rapport quickly. Remember, it's all about creating a positive vibe with customers.
✨Tip Number 2
Know your numbers! Brush up on your Excel skills and get familiar with finance systems. Being confident with data will help you manage accounts effectively and show off your attention to detail.
✨Tip Number 3
Be proactive! Don’t wait for overdue payments to pile up. Reach out early and often. This shows you're on top of things and can help you negotiate better payment arrangements.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s a great way to stand out and show us you’re serious about joining the team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Credit Control and collections. Use keywords from the job description to show we’re on the same page and that you’ve got what it takes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've successfully managed customer accounts and negotiated payments. Let us see your personality and passion for the role!
Showcase Your Skills:Don’t forget to mention your communication and negotiation skills. We want to know how you build rapport with customers and handle multiple accounts effectively. Make it clear that you thrive in a fast-paced environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Huntress
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Be ready to discuss how you've successfully managed accounts in the past, including any specific figures or targets you've achieved.
✨Practice Your Pitch
Since you'll be making outbound calls, practice your communication skills. Role-play common scenarios with a friend or family member, focusing on how to build rapport and negotiate payment arrangements effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex account queries or minimised credit risk in previous roles. Highlight your attention to detail and how it has helped you maintain accurate customer records.
✨Familiarise Yourself with Their Systems
Research the finance systems or CRM platforms that the company uses. If possible, mention any similar tools you've worked with before, as this shows you're ready to hit the ground running and can adapt quickly to their processes.
