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- Tasks: Manage income queries, process financial records, and reconcile accounts remotely.
- Company: Join a dynamic finance team focused on accuracy and customer service.
- Benefits: Enjoy a fully remote role with a competitive salary and potential for contract extension.
- Other info: Must be based in Kent for occasional meetings; diverse and inclusive workplace.
- Why this job: Perfect for detail-oriented individuals seeking a flexible work environment with growth opportunities.
- Qualifications: Experience in income processing, proficiency in Oracle, and strong communication skills required.
The predicted salary is between 26400 - 28000 £ per year.
Collections Specialist – (fully remote) Must be based in Kent
Salary: £26,400 – £28,000
6 month contract with a high chance of being extended
We are recruiting for an experienced and highly organised Collections Specialist to join our client\’s finance team. This role is fully remote, but applicants must be based in Kent to allow for occasional in-person meetings or training. The successful candidate will have a strong background in income processing, excellent attention to detail, and must be proficient in Oracle financial systems.
Key Responsibilities:
* Be the first point of contact for income-related queries
* Accurately receipt, bank, and allocate income in accordance with financial procedures and deadlines
* Reconcile accounts
* Process and maintain financial records
* Oversee the administration of the Direct Debit process
* Assist in resolving complex income issues and escalate where necessary
* Provide clear and informed financial guidance to internal and external contacts
Key requirements:
* Strong experience in income processing or financial collections
* Excellent customer service and communication skills, both written and verbal
* Proficiency in Oracle
* High level of accuracy, numeracy, and analytical ability
* Ability to work independently and as part of a remote team
* Confident managing sensitive information and customer enquiries
* Strong IT skills including Microsoft Excel and Outlook
Requirements:
* Must be based in Kent
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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Collections Specialist - (fully remote) - must be based in Kent employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist - (fully remote) - must be based in Kent
✨Tip Number 1
Familiarise yourself with Oracle financial systems before applying. Since proficiency in Oracle is a key requirement, having hands-on experience or completing relevant online courses can give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills. As a Collections Specialist, you'll be the first point of contact for income-related queries, so demonstrating your ability to handle customer interactions effectively will be crucial.
✨Tip Number 3
Prepare examples of how you've successfully resolved complex income issues in the past. Being able to discuss specific scenarios where you've demonstrated problem-solving skills will showcase your capability to handle the responsibilities of this role.
✨Tip Number 4
Since this role is fully remote, emphasise your ability to work independently and as part of a remote team. Share experiences that highlight your self-motivation and communication skills in a virtual environment.
We think you need these skills to ace Collections Specialist - (fully remote) - must be based in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income processing and financial collections. Use specific examples that demonstrate your proficiency in Oracle and your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your customer service skills and how you can provide clear financial guidance, as well as your ability to work independently in a remote setting.
Highlight Relevant Skills: In your application, emphasise your strong IT skills, particularly with Microsoft Excel and Outlook. Mention any experience you have with Direct Debit processes and resolving complex income issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that your application reflects your professionalism and attention to detail.
How to prepare for a job interview at Huntress
✨Know Your Numbers
As a Collections Specialist, you'll need to demonstrate your proficiency in income processing and financial systems. Brush up on your knowledge of Oracle and be prepared to discuss how you've used it in previous roles.
✨Showcase Your Communication Skills
Since the role involves being the first point of contact for income-related queries, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or colleagues to resolve issues.
✨Demonstrate Attention to Detail
This position requires a high level of accuracy. Be ready to share specific instances where your attention to detail made a difference, such as identifying discrepancies in financial records or successfully reconciling accounts.
✨Prepare for Remote Work Questions
As this is a fully remote role, expect questions about your ability to work independently. Think of examples that highlight your self-motivation and how you manage your time effectively while working from home.