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For Companies At a Glance
- Tasks: Manage client relationships and ensure top-notch service delivery.
- Company: Join a dynamic team focused on customer satisfaction.
- Benefits: Competitive salary, amazing bonus scheme, and full-time hours.
- Why this job: Perfect for those who love building relationships and solving problems.
- Qualifications: Experience in customer service or account management is a plus.
- Other info: Diverse and inclusive workplace with equal opportunities for all.
The predicted salary is between 28000 - 39200 £ per year.
Overview
Client Support Specialist
Salary: £28,000 + an amazing bonus scheme!
Hours: Full-time
We are looking for a proactive and customer-focused Client Support Specialist to join our clients team. This is a fantastic opportunity for someone with strong relationship-building skills and a passion for delivering excellent service.
Responsibilities
- Manage and grow relationships with existing clients
- Act as the main point of contact for day-to-day account queries
- Process orders, track deliveries, and ensure customer satisfaction
- Work closely with internal departments to ensure smooth operations
- Identify opportunities to upsell and cross-sell products or services
What We\’re Looking For
- Previous experience in account management or customer service
- Excellent communication and organisational skills
- Ability to manage multiple accounts and priorities
- Strong attention to detail and problem-solving abilities
- Confident using CRM systems and Microsoft Office
If you\’re ready to take the next step in your career, we\’d love to hear from you. Apply ASAP and we will be in touch!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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Client Support Specialist employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Support Specialist role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills in account management and customer service can shine. Practise common interview questions so you can show off your excellent communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your chat to remind them why you're the perfect fit for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Client Support Specialist position. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Client Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Support Specialist role. Highlight your experience in account management and customer service, and don’t forget to showcase those excellent communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering excellent service and how you can manage and grow client relationships effectively.
Showcase Your Skills: Don’t just list your skills; give us examples of how you’ve used them in previous roles. Whether it’s problem-solving or using CRM systems, we want to see how you’ve made an impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get back to you quickly!
How to prepare for a job interview at Huntress
✨Know Your Clients
Before the interview, research the company and its clients. Understand their products and services, and think about how you can enhance client relationships. This will show your proactive approach and genuine interest in delivering excellent service.
✨Showcase Your Communication Skills
As a Client Support Specialist, communication is key. Prepare examples of how you've effectively managed client queries or resolved issues in the past. Practise articulating these experiences clearly to demonstrate your strong communication skills.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in customer service or account management. Be ready to discuss your thought process and the steps you took to resolve the issue, highlighting your attention to detail and problem-solving skills.
✨Familiarise Yourself with CRM Systems
Since the role requires confidence in using CRM systems, brush up on your knowledge of popular platforms. If you have experience with specific tools, be prepared to discuss how you've used them to manage accounts and improve customer satisfaction.
