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- Tasks: Help recover debts for the Council and support local residents with repayment plans.
- Company: Join a supportive team in Medway focused on community impact.
- Benefits: Enjoy job security, hybrid working, and skill development opportunities.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while building your career.
- Qualifications: Experience in financial services and strong communication skills required.
The predicted salary is between 24000 - 28000 £ per year.
Are you looking for a rewarding role where you can make a real difference to your local community? We’re recruiting on behalf of our client in Medway for a proactive and motivated individual to join their high-performing Corporate Debt Team. This is a fantastic opportunity to build your career within a supportive environment, offering job security, hybrid working, and the chance to develop valuable financial and customer service skills.
What you’ll be doing:
- Taking a key role in recovering outstanding debts owed to the Council, including Council Tax, Business Rates, Housing Benefit overpayments, and sundry debt.
- Managing arrears cases from the Liability Order stage, using your judgement to determine the most effective recovery action.
- Working closely with residents to agree realistic and sustainable repayment plans.
- Handling customer enquiries confidently via phone, email, and face-to-face interactions.
- Identifying vulnerable residents and ensuring they are referred to the right support services.
- Supporting the Council’s income collection targets while helping reduce overall debt levels.
- Meeting residents, both virtually and in person, to provide practical support and guidance.
- Attending Liability Order court hearings and dealing with related enquiries.
- Monitoring accounts and making informed decisions on the next steps in the recovery process.
What we’re looking for:
- Experience within financial services or a similar environment.
- Strong communication and interpersonal skills.
- Good IT and administrative abilities.
- High levels of accuracy and attention to detail.
- A proactive, organised approach with the confidence to make decisions.
If you’re someone who enjoys working in a fast-paced environment, thrives on problem-solving, and is passionate about delivering excellent customer service, this role offers a great opportunity to make an impact while developing your career. Apply today and join a team that makes a difference in your local community!
Locations
Council Corporate Debt Assistant in Chatham, Kent employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Corporate Debt Assistant in Chatham, Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Council's values and recent initiatives. Show them you’re not just another candidate; demonstrate your passion for making a difference in the community and how your skills align with their goals.
✨Tip Number 3
Practice your communication skills! Since this role involves handling customer enquiries, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to real-life interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Council Corporate Debt Assistant in Chatham, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant financial services experience and customer service skills to show us you’re the right fit for the Corporate Debt Team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can make a difference in the community. Share specific examples of your proactive approach and problem-solving skills to grab our attention!
Showcase Your Communication Skills: Since this role involves handling customer enquiries, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you’d interact with residents.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Huntress
✨Know Your Stuff
Before the interview, make sure you understand the role of a Corporate Debt Assistant. Familiarise yourself with terms like Council Tax, Business Rates, and arrears management. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with residents, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully handled customer enquiries or resolved conflicts. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Proactive in Problem-Solving
The job requires a proactive approach, so come prepared with examples of how you've tackled challenges in the past. Whether it’s managing debts or creating repayment plans, showing that you can think on your feet will impress your interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for new starters, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.