At a Glance
- Tasks: Help customers by resolving issues and providing top-notch service.
- Company: Join a busy team in a dynamic customer service environment.
- Benefits: Earn £15.54 per hour with hybrid working options.
- Other info: Structured training provided; commitment needed for the first 4-6 weeks.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 15.54 - 15.54 £ per hour.
Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service.
Responsibilities include however are not limited to:
- Responding to inbound customer inquiries via phone
- Resolving issues and providing effective solutions
- Using internal systems and knowledge to support customers
- Collaborating with other team members to share knowledge
To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team.
Duration: Temporary support for 12 months
We think you need these skills to ace Customer Service Advisor in Cardiff
Communication Skills
Professionalism
Adaptability
Time Management
Problem-Solving Skills
Attention to Detail
Teamwork
