At a Glance
- Tasks: Coordinate patient appointments and manage calls in a busy healthcare environment.
- Company: Join the NHS and make a difference in people's lives.
- Benefits: £12.71 per hour, immediate start, and valuable NHS experience.
- Other info: Diverse and inclusive workplace with potential for contract extension.
- Why this job: Help patients while gaining essential skills in a supportive team.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 25000 - 27000 € per year.
Are you an organised and customer-focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Lincoln on an immediate‑start temporary contract. This is an excellent opportunity for someone with strong administration, scheduling, or customer service experience who thrives in a fast‑paced environment and enjoys helping people.
Key Responsibilities
- Coordinating and scheduling patient appointments and follow‑up clinics
- Managing high volumes of inbound and outbound calls
- Updating patient records accurately using internal systems
- Liaising with clinical teams and other departments to ensure smooth patient pathways
- Handling patient queries professionally and sensitively
- Supporting waiting list management and appointment changes/cancellations
We're Looking For
- Previous administration, customer service or coordination, or booking experience
- Strong communication and organisational skills
- Excellent attention to detail and ability to multitask
- Confident working in a busy, target‑driven environment
- A professional and empathetic telephone manner
What's on Offer
- Immediate start opportunity
- Valuable NHS experience
- Supportive team environment
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
NHS Booking Coordinator in Boston employer: Huntress
As an NHS Booking Coordinator at Pilgrim Hospital in Boston, you will be part of a dedicated healthcare team that values organisation and customer service. The role offers immediate start opportunities within a supportive environment, where your contributions directly impact patient care. With a commitment to diversity and inclusion, the NHS provides a meaningful workplace that fosters professional growth and development in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land NHS Booking Coordinator in Boston
✨Tip Number 1
Get to know the NHS and its values! Research the organisation and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with clinical teams and handling patient queries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or schedules. This will demonstrate your ability to thrive in a busy, target-driven environment.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles like the NHS Booking Coordinator. Plus, applying directly can sometimes give you an edge over other candidates. Don't miss out on this opportunity!
We think you need these skills to ace NHS Booking Coordinator in Boston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the NHS Booking Coordinator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the NHS and how your organisational skills can help coordinate patient appointments effectively.
Showcase Your Communication Skills:Since this role involves liaising with clinical teams and handling patient queries, make sure to highlight your strong communication abilities. We love candidates who can convey information clearly and empathetically!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Huntress
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an NHS Booking Coordinator. Familiarise yourself with patient scheduling, handling queries, and liaising with clinical teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with patients, be prepared to discuss your previous customer service experiences. Think of specific examples where you've handled difficult situations or provided exceptional support. This will demonstrate your ability to manage patient queries professionally and sensitively.
✨Highlight Your Organisational Skills
As an NHS Booking Coordinator, you'll need to juggle multiple tasks at once. Be ready to share how you stay organised in a busy environment. You could mention tools or methods you use to keep track of appointments and manage your time effectively.
✨Practice Your Communication Style
A professional and empathetic telephone manner is crucial for this role. Consider doing a mock interview with a friend or family member where you can practice responding to common interview questions. This will help you refine your communication style and ensure you come across as confident and approachable.
