At a Glance
- Tasks: Help customers via email, resolve queries, and keep records up to date.
- Company: Join a busy team in Strood with a focus on customer satisfaction.
- Benefits: Earn £12.89 per hour with flexible working hours.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Perfect for those who love helping others without being on the phone all day.
- Qualifications: Customer service experience and strong email communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
We're looking for a Customer Service Administrator to join a busy team in Strood on a temporary basis. This is not a phone-based customer service role. The majority of your work will be handled through email and online systems, making it ideal for someone who enjoys helping customers and resolving queries but would prefer not to spend their day on the phone.
The role:
- Responding to customer queries via email
- Processing and updating customer information
- Dealing with queries and resolving issues
- Keeping records and systems up to date
- Liaising with colleagues to make sure customers receive a good service
- General administration and customer service support
About you:
- Customer-focused and professional
- Comfortable communicating clearly by email
- Organised and accurate
- Confident using IT and different systems
- Able to work independently and as part of a team
- Available to start a temporary assignment
Please note: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Administrator in Rochester employer: Huntress - Maidstone
Join a dynamic and supportive team in Maidstone, where your role as a Contracts Coordinator will be valued and impactful. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can thrive in your career. With competitive salaries and a commitment to work-life balance, we offer an excellent environment for those seeking meaningful and rewarding employment.
