Huntress is seeking an experienced Complaints Officer for a busy financial services team in London. This is an email-based role reviewing and responding to customer complaints within a regulated environment.
You will investigate issues, ensure fair handling within regulatory timescales, maintain accurate records, and work with internal teams to resolve cases. Hybrid working pattern is 3 days in the London office and 2 days from home.
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Regulated Complaints Specialist – Hybrid (London) employer: Huntress - Maidstone
Join a dynamic and supportive team in Maidstone, where your role as a Contracts Coordinator will be valued and impactful. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can thrive in your career. With competitive salaries and a commitment to work-life balance, we offer an excellent environment for those seeking meaningful and rewarding employment.
