At a Glance
- Tasks: Handle calls and manage customer enquiries while supporting the team with admin tasks.
- Company: Join a busy and supportive team in a dynamic work environment.
- Benefits: Earn £12.71 an hour with potential for temp to perm opportunities.
- Other info: Diverse and inclusive workplace that values all backgrounds.
- Why this job: Perfect for those who thrive in a varied role and enjoy customer interaction.
- Qualifications: Experience in customer service or admin, strong communication, and organisational skills.
We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties.
Key Responsibilities:
- Handling inbound and outbound calls in a professional and timely manner
- Managing customer enquiries and resolving issues effectively
- Updating internal systems and maintaining accurate records
- Coordinating appointments and schedules
- Managing emails and general office correspondence
- Supporting the wider team with administrative tasks
What We're Looking For:
- Previous experience in a customer service or administrative role
- Strong communication skills, both written and verbal
- Excellent organisational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- Confident using Microsoft Office and internal systems
Apply now with your CV!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Administrator / Call Handler - Immediate Start in Norwich employer: Huntress - Maidstone
Join a dynamic and supportive team as an Administrator / Call Handler, where your proactive approach will be valued in a fast-paced environment. We offer a competitive salary, a diverse and inclusive work culture, and opportunities for personal and professional growth, making this an excellent place for those seeking meaningful employment. With a focus on teamwork and customer satisfaction, you'll find a rewarding career path with us.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Call Handler - Immediate Start in Norwich
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if the role is remote or casual, looking professional can boost your confidence and make a great first impression. Remember, you want to show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator / Call Handler - Immediate Start in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, and let us know what excites you about this role.
Show Off Your Communication Skills:Since this role involves handling calls and managing enquiries, make sure your written application reflects your strong communication skills. Clear and concise language goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Huntress - Maidstone
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator / Call Handler. Familiarise yourself with handling calls, managing enquiries, and updating records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Prepare examples from your past experiences where you effectively resolved customer issues or managed inquiries. This will showcase your ability to handle calls professionally.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Share specific strategies you use to stay organised, like prioritising tasks or using tools to keep track of appointments and emails. This will highlight your suitability for the role.
✨Familiarise Yourself with Microsoft Office
As the job requires confident use of Microsoft Office, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, whether for managing schedules or maintaining records. This will show you're ready to hit the ground running.
