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- Tasks: Provide top-notch customer support and manage orders in a fast-paced environment.
- Company: Join a dynamic team in Norwich with a focus on customer satisfaction.
- Benefits: Temp-to-perm role with full-time hours and a supportive work culture.
- Why this job: Kickstart your career in customer service and make a real difference every day.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: Diverse and inclusive workplace that values all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Shifts:
- Main shift: 9:00am - 5:00pm
- Flexibility required to occasionally work 8:00am - 4:00pm when needed
Contract Type: Temp-to-Perm, Full-Time
Location: Norwich - fully office based
Start Date: Monday
We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support.
Key Responsibilities:
- Responding to customer enquiries via phone and email
- Processing orders and maintaining accurate records
- Supporting the admin team with general office tasks
- Ensuring a smooth and professional customer experience
Requirements:
- Strong communication and organisational skills
- Good attention to detail
- Confident using Microsoft Office
- Previous experience in customer service or administration is desirable
To apply or find out more, please apply now!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Full-Time Customer Service Administrator - Immediate Start in Norfolk employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Customer Service Administrator - Immediate Start in Norfolk
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable we are with our responses, the more confident we'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if the role is office-based, looking professional can make a great first impression. We want to show that we take this opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in keeping us on their radar. It shows our enthusiasm for the role and appreciation for their time.
We think you need these skills to ace Full-Time Customer Service Administrator - Immediate Start in Norfolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Administrator role. Highlight your relevant experience and skills that match the job description, like your communication and organisational skills.
Show Enthusiasm: Let your passion for customer service shine through in your application. We love candidates who are enthusiastic about helping others and can convey that energy in their writing.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how you fit into our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Huntress - Maidstone
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show your potential employer that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves responding to customer enquiries, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about handling difficult customers or resolving complaints. Remember, good communication is key!
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and keep track of tasks. You could share examples from previous jobs where you successfully juggled multiple responsibilities. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Familiarise Yourself with Microsoft Office
Since the job requires confident use of Microsoft Office, brush up on your skills before the interview. If you can, mention specific tools or features you've used in past roles, like Excel for tracking orders or Word for creating documents. This will demonstrate your readiness to hit the ground running.
