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- Tasks: Deliver top-notch customer support and manage orders in a fast-paced environment.
- Company: Join a dynamic team in Norwich with a focus on customer satisfaction.
- Benefits: Temp-to-perm role with full-time hours and a supportive work culture.
- Why this job: Perfect for those who thrive on helping others and enjoy a busy workplace.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Shifts: Main shift: 10:00am - 6:00pm Flexibility required to occasionally work 8:00am - 4:00pm when needed
Contract Type: Temp-to-Perm, Full-Time
Location: Norwich - fully office based
Start Date: Monday
We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support.
Key Responsibilities:
- Responding to customer enquiries via phone and email
- Processing orders and maintaining accurate records
- Supporting the admin team with general office tasks
- Ensuring a smooth and professional customer experience
Requirements:
- Strong communication and organisational skills
- Good attention to detail
- Confident using Microsoft Office
- Previous experience in customer service or administration is desirable
To apply or find out more, please apply now!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Full-Time Customer Service Administrator in Norfolk employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Customer Service Administrator in Norfolk
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if the role is office-based, looking professional can make a great first impression. Choose an outfit that reflects the company's vibe while still being comfortable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Full-Time Customer Service Administrator in Norfolk
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for customer service shine through! We love to see candidates who are genuinely excited about helping others and making a difference.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or administration. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will help us get a good sense of who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Huntress - Maidstone
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show your potential employer that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves responding to customer enquiries, practice articulating your thoughts clearly and confidently. You might want to prepare a few examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to communicate effectively under pressure.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring along a notepad or digital device to jot down important points. Mention any tools or methods you use to stay organised, especially when processing orders or maintaining records, as this is crucial for the role.
✨Demonstrate Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Show enthusiasm for adapting to different schedules and highlight any previous experiences where you successfully managed changing work hours. This will reassure the interviewer that you're ready to meet their needs.