At a Glance
- Tasks: Handle calls and manage customer enquiries while supporting the team with admin tasks.
- Company: Join a busy and supportive team in a dynamic work environment.
- Benefits: Earn £12.71 an hour with a Monday to Friday schedule.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Perfect for those who thrive in a varied role with customer interaction.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 27000 € per year.
We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties.
Key Responsibilities:
- Handling inbound and outbound calls in a professional and timely manner
- Managing customer enquiries and resolving issues effectively
- Updating internal systems and maintaining accurate records
- Coordinating appointments and schedules
- Managing emails and general office correspondence
- Supporting the wider team with administrative tasks
What We’re Looking For:
- Previous experience in a customer service or administrative role
- Strong communication skills, both written and verbal
- Excellent organisational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- Confident using Microsoft Office and internal systems
Apply now with your CV!
Administrator / Call Handler in Norfolk employer: Huntress - Maidstone
Join a dynamic and inclusive team as an Administrator / Call Handler, where your proactive approach will be valued in a supportive environment. With a focus on employee growth, we offer opportunities for skill development and career advancement, all while enjoying a balanced work-life schedule from Monday to Friday. Our commitment to diversity ensures that every voice is heard, making this an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Call Handler in Norfolk
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and administration. We all know how important it is to communicate effectively, so be ready to showcase your skills in a clear and confident manner.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, and looking professional can set the right tone. Plus, it shows that you take the opportunity seriously!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can make you stand out from other candidates. We want to show our appreciation and keep the conversation going!
We think you need these skills to ace Administrator / Call Handler in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, and don’t forget to mention your enthusiasm for the role.
Show Off Your Communication Skills:Since this role involves a lot of interaction, make sure your written application reflects your strong communication skills. Clear, concise language will help us see that you can handle calls and emails like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Huntress - Maidstone
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator / Call Handler. Familiarise yourself with handling calls, managing customer enquiries, and updating internal systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively resolved customer issues in the past. This will demonstrate your ability to handle calls professionally and maintain a positive rapport with customers.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and tasks, especially in a fast-paced environment. Share specific strategies you use to stay organised, like prioritising tasks or using tools to keep track of appointments and schedules. This will highlight your ability to multitask effectively.
✨Familiarise Yourself with Microsoft Office
As the job requires confident use of Microsoft Office, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, whether it's creating documents, managing spreadsheets, or coordinating emails. This will show that you're ready to hit the ground running.
