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For Companies At a Glance
- Tasks: Manage customer accounts and help clients with repayment solutions.
- Company: Dynamic, people-focused financial services team in Medway.
- Benefits: Starting salary of £26,000 plus bonus and hybrid working options.
- Why this job: Develop your skills and make a real impact in finance.
- Qualifications: Recent graduates with strong communication and problem-solving skills.
- Other info: Supportive environment with clear career progression opportunities.
The predicted salary is between 20800 - 31200 £ per year.
We are hiring for an exciting Collections Advisor role based in Medway, offering a £26,000 starting salary + Bonus and the chance to join a dynamic, people-focused financial services team. This is a fantastic opportunity to grow your career in a supportive and fast-paced environment.
What You'll Be Doing
- Managing customer accounts and helping clients find solutions to repayment challenges
- Handling communications via phone, email, and live chat
- Working as part of a collaborative and high-performing collections team
- Learning about compliance, industry regulations, and best practices in customer care
- Using modern systems and tools to ensure efficient and effective service
What We're Looking For
- A recent graduate (finance, business, or related degrees considered)
- Strong communication and interpersonal skills
- A problem-solving mindset and willingness to learn
- Resilience and the ability to manage challenging conversations professionally
Why Apply
- Full training and clear career progression opportunities
- Hybrid working options after initial training
- Supportive, growth-oriented environment where your ideas are valued
If you're looking for a role where you can develop your skills, grow quickly, and make a real impact in the financial services sector, this could be your ideal next step. Apply now for immediate consideration!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Collections Advisor in London employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the team and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your problem-solving skills and how you handle challenging conversations.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to listen actively and respond thoughtfully. Demonstrating your strong interpersonal skills can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Collections Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Collections Advisor role. We want to see how your background fits with managing customer accounts and problem-solving.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our dynamic team. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: Since this role involves handling communications via phone, email, and live chat, make sure your application reflects your strong communication skills. We love candidates who can express themselves clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Huntress - Maidstone
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Advisor. Brush up on financial services basics, customer care best practices, and compliance regulations. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to problem-solving and handling challenging conversations. You might be asked how you would deal with an upset customer or find solutions for repayment challenges. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Showcase Your Skills
Highlight your strong communication and interpersonal skills during the interview. Use specific examples from your past experiences, whether from university projects or part-time jobs, to demonstrate how you've successfully managed difficult conversations or collaborated with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and career progression. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
