At a Glance
- Tasks: Coordinate patient appointments and manage calls in a busy NHS environment.
- Company: Join the NHS and make a difference in healthcare.
- Benefits: £12.71 per hour, immediate start, and valuable NHS experience.
- Other info: Fast-paced role with potential for extension and career growth.
- Why this job: Help people while gaining essential skills in a supportive team.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
Lincoln
£12.71 per hour
Immediate Start | Temporary Role for 2/3 months with Potential Extension
Are you an organised and customer-focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Lincoln on an immediate-start temporary contract. This is an excellent opportunity for someone with strong administration, scheduling, or customer service experience who thrives in a fast-paced environment and enjoys helping people.
Key Responsibilities:
- Coordinating and scheduling patient appointments and follow-up clinics
- Managing high volumes of inbound and outbound calls
- Updating patient records accurately using internal systems
- Liaising with clinical teams and other departments to ensure smooth patient pathways
- Handling patient queries professionally and sensitively
- Supporting waiting list management and appointment changes/cancellations
We're Looking For:
- Previous administration, customer service or coordination, or booking experience
- Strong communication and organisational skills
- Excellent attention to detail and ability to multitask
- Confident working in a busy, target-driven environment
- A professional and empathetic telephone manner
What's on Offer:
- Immediate start opportunity
- Valuable NHS experience
- Supportive team environment
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
NHS Booking Coordinator in Lincoln employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS Booking Coordinator in Lincoln
✨Tip Number 1
Get your networking game on! Reach out to people in the NHS or related fields. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions, especially around customer service and organisation. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your enthusiasm! When you get that interview, let your passion for helping people and working in a busy environment come through. It’s all about making a connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way!
We think you need these skills to ace NHS Booking Coordinator in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the NHS Booking Coordinator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the NHS and how your organisational skills can help improve patient pathways. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves liaising with clinical teams and handling patient queries, make sure to highlight your strong communication abilities in your application. We love candidates who can convey information clearly and empathetically!
Apply Through Our Website: Don’t forget to apply through our website for the best chance of getting noticed! It’s super easy, and we’re excited to see your application come through. Let’s get you started on this journey together!
How to prepare for a job interview at Huntress - Maidstone
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an NHS Booking Coordinator. Familiarise yourself with patient scheduling, handling queries, and liaising with clinical teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with patients, be prepared to discuss your previous customer service experiences. Think of specific examples where you've handled difficult situations or provided exceptional support. This will demonstrate your ability to manage patient queries professionally and sensitively.
✨Demonstrate Your Organisational Skills
The NHS Booking Coordinator position requires strong organisational abilities. During the interview, share examples of how you've successfully managed multiple tasks or prioritised workloads in a fast-paced environment. This will highlight your capability to thrive under pressure and keep everything running smoothly.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if it's the right fit for you. Ask about the team dynamics, the challenges they face, or how success is measured in the role. This not only engages your interviewers but also gives you valuable insights into the position.