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For Companies At a Glance
- Tasks: Support customers with queries via calls, emails, and online chats.
- Company: Join a growing, people-focused organisation in Aylesford.
- Benefits: Earn £26,000 with full training and career growth opportunities.
- Why this job: Gain valuable experience in a dynamic, customer-centric team.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Diverse and inclusive recruitment process for all backgrounds.
We're hiring for a Customer Service Advisor based in Aylesford, offering a £26,000 salary and the chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team.
What You'll Be Doing:
- Supporting customers with queries and account services
- Handling inbound and outbound calls, emails, and online chats
- Providing accurate information and solutions to customers
- Working collaboratively within a supportive, high-performing team
What We're Looking For:
- Strong communication and customer service skills
- A proactive and professional attitude
- Excellent attention to detail and problem-solving ability
- Previous customer service experience is a plus
Apply now for immediate consideration!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Advisor in Larkfield employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Larkfield
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during your interview.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling those tricky questions in the interview.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise. Use examples from your past experiences to demonstrate how you've successfully handled customer queries.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor in Larkfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for in a Customer Service Advisor. Highlight any previous customer service roles and showcase your strong communication skills.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our dynamic team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing proactive attitudes and attention to detail, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Huntress - Maidstone
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the customer service sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Common Scenarios
As a Customer Service Advisor, you'll likely face various customer scenarios. Prepare for common questions like how you would handle an upset customer or a tricky situation. Practising these responses can help you feel more confident and articulate during the interview.
✨Showcase Your Skills
Highlight your strong communication and problem-solving skills during the interview. Use specific examples from your previous experience to demonstrate how you've successfully resolved customer issues or improved service delivery. This will make your application stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows that you're engaged and serious about the position. You might ask about the training process or how success is measured within the team.
