At a Glance
- Tasks: Engage with customers via phone, email, and chat to resolve inquiries and provide support.
- Company: Join a forward-thinking company that values customer satisfaction and teamwork.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Be part of a dynamic team focused on improving customer experiences and making an impact.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: We embrace diversity and encourage applications from all backgrounds.
The predicted salary is between 19800 - 27600 £ per year.
This is a fantastic opportunity to be part of a forward-thinking company.
Key Responsibilities:
- Engage with customers via phone, email, and chat to resolve inquiries and provide support
- Maintain detailed records of customer interactions and feedback
- Collaborate with team members to continuously improve customer satisfaction
- Addressing customer enquiries, resolving issues, and providing top-notch support
Qualifications:
- Previous experience in customer service
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Positive attitude and a team player mentality
What We Offer:
- Exciting and supportive work environment
- Opportunities for professional growth and development
If you want to be considered for the role, please submit your CV now!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Immediate Start- Customer Service Advisor employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Immediate Start- Customer Service Advisor
✨Tip Number 1
Familiarise yourself with common customer service scenarios and how to handle them effectively. This will not only boost your confidence but also prepare you for potential questions during the interview.
✨Tip Number 2
Research StudySmarter's values and mission. Understanding our company culture will help you align your answers with what we stand for, making you a more appealing candidate.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations. This can help you articulate your thoughts clearly and demonstrate your strong interpersonal skills during the interview.
✨Tip Number 4
Prepare examples from your previous experience that showcase your problem-solving abilities and teamwork. Being able to share specific instances will highlight your qualifications and fit for the role.
We think you need these skills to ace Immediate Start- Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. Use specific examples that demonstrate your strong communication skills, problem-solving abilities, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your positive attitude and team player mentality align with their values and how you can contribute to improving customer satisfaction.
Highlight Relevant Skills: In your application, emphasise your interpersonal skills and any relevant achievements in customer service. This could include metrics like customer satisfaction scores or successful resolutions of complex issues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Huntress - Maidstone
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer. This will demonstrate your ability to engage effectively with customers.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face, such as handling difficult customers or resolving complaints. Be ready to share specific examples from your past experience that highlight your problem-solving abilities and how you maintained a positive attitude.
✨Emphasise Team Collaboration
Since the role involves working closely with team members, be prepared to discuss how you have successfully collaborated in previous roles. Highlight any experiences where teamwork led to improved customer satisfaction or efficiency.
✨Research the Company Culture
Understanding the company's values and culture can give you an edge. Familiarise yourself with their approach to customer service and be ready to explain how your personal values align with theirs, showcasing that you're a great fit for their team.