Huntress - Maidstone in London is seeking an experienced Complaints Officer to join a busy financial services team. Hybrid working at Β£12.98 - Β£14.42 per hour, with 3 days in the office and 2 days from home.
The role focuses on handling customer complaints by email, investigating issues, and delivering fair, timely responses within regulatory timescales. You'll need prior experience in a regulated complaints environment and the ability to manage a caseload, communicate clearly in writing, and
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Hybrid Financial Services Complaints Specialist employer: Huntress - Maidstone
Join a dynamic and supportive team in Maidstone, where your role as a Contracts Coordinator will be valued and impactful. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can thrive in your career. With competitive salaries and a commitment to work-life balance, we offer an excellent environment for those seeking meaningful and rewarding employment.