At a Glance
- Tasks: Support residents in temporary accommodation and help them transition to permanent housing.
- Company: Local authority in Kent dedicated to community support.
- Benefits: Competitive pay, hybrid working, and the chance to make a real difference.
- Other info: Opportunity for career growth and collaboration with various agencies.
- Why this job: Join a team that directly impacts lives and improves community wellbeing.
- Qualifications: Experience in housing management or customer support is essential.
The predicted salary is between 32833 - 40000 £ per year.
Location: Medway (Hybrid)
Contract: 3 month temporary contract - possibility of extension
Pay: £18 an hour
We are working with a local authority in Kent looking for an experienced Rehousing Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community.
Key Responsibilities:
- Manage day-to-day housing needs for residents living in temporary accommodation.
- Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant.
- Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing.
- Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly.
- Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way.
- Maintain accurate case notes, tenancy records and reports.
- Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding.
What We Are Looking For:
- Previous experience in housing management, homelessness services, or tenancy support (essential).
- Excellent communication and problem-solving skills.
- Strong organisational skills and the ability to manage a busy caseload.
- Empathetic and customer-focused approach.
Rehousing Officer in Hampshire employer: Huntress - Maidstone
As a Rehousing Officer with our local authority in Medway, you will be part of a dedicated team committed to making a positive impact in the community. We offer a supportive work culture that values collaboration and professional growth, providing opportunities for training and development in housing management. Enjoy the benefits of a hybrid working model, competitive pay, and the chance to contribute to meaningful change in residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Rehousing Officer in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of local housing policies and practices. Show that you’re not just passionate about helping residents, but that you also understand the ins and outs of the role.
✨Tip Number 3
Practice your communication skills! As a Rehousing Officer, you'll need to convey complex information clearly. Role-play with a friend or family member to get comfortable discussing housing issues and solutions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Rehousing Officer in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing management or customer support. We want to see how your skills match the role of a Rehousing Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping residents and how your background makes you the perfect fit for this role. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your People Skills:Since this role involves a lot of interaction with residents and partner agencies, make sure to highlight your communication and problem-solving skills. Share examples of how you've successfully resolved issues in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Huntress - Maidstone
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific challenges faced by residents in temporary accommodation. Familiarise yourself with local policies and procedures, as well as any recent changes in legislation that might affect the role.
✨Showcase Your People Skills
As a Rehousing Officer, you'll be working closely with residents and various stakeholders. Prepare examples from your past experiences where you've successfully resolved conflicts or provided support to vulnerable individuals. This will demonstrate your empathy and communication skills.
✨Be Organised
With a busy caseload, organisation is key. Bring along a planner or notes that outline how you manage multiple tasks and prioritise effectively. Discuss your strategies for keeping accurate records and case notes, as this will show your attention to detail.
✨Collaborate and Connect
Highlight your experience working with partner agencies like social services or the police. Be ready to discuss how you’ve collaborated with others to resolve tenancy issues or support residents. This shows that you understand the importance of teamwork in this role.
