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- Tasks: Engage with customers via phone, email, and chat to resolve inquiries and provide support.
- Company: Join a forward-thinking company that values innovation and customer satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Be part of a team that prioritises customer happiness and collaboration.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: We welcome applications from all backgrounds and ensure a fair recruitment process.
The predicted salary is between 20800 - 36400 £ per year.
Customer Service Administrator – Maidstone £26,000 This is a fantastic opportunity to be part of a forward-thinking company. Key Responsibilities: Engage with customers via phone, email, and chat to resolve inquiries and provide support Maintain detailed records of customer interactions and feedback Collaborate with team members to continuously improve customer satisfaction Addressing customer enquiries, resolving issues, and providing top-notch supportWhat you need: Previous experience in customer service Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Positive attitude and a team player mentalityWhat We Offer: Exciting and supportive work environment Opportunities for professional growth and developmentApply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Customer Service Administrator employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with common customer service scenarios and how to handle them effectively. This will not only boost your confidence but also prepare you for potential questions during the interview.
✨Tip Number 2
Research StudySmarter's values and mission. Understanding our company culture will help you align your answers with what we stand for, making you a more appealing candidate.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations. This can help you articulate your thoughts clearly and demonstrate your strong interpersonal skills during the interview.
✨Tip Number 4
Prepare examples from your previous experience that showcase your problem-solving abilities and attention to detail. Being able to share specific instances will highlight your suitability for the role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. Use specific examples that demonstrate your strong communication skills and problem-solving abilities, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention how your positive attitude and team player mentality align with the company's values and how you can contribute to improving customer satisfaction.
Highlight Relevant Skills: In your application, emphasise your attention to detail and interpersonal skills. Provide examples of how you've successfully resolved customer inquiries in the past, as this will show your capability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service.
How to prepare for a job interview at Huntress - Maidstone
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service. Highlight specific examples where you successfully resolved customer issues or improved satisfaction, as this will demonstrate your capability for the role.
✨Demonstrate Strong Communication Skills
Since the role involves engaging with customers via various channels, practice articulating your thoughts clearly and concisely. Use examples from past experiences to illustrate how you effectively communicated with customers.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Think of challenging situations you've faced in customer service and how you resolved them, as this will show your analytical skills and attention to detail.
✨Exude Positivity and Team Spirit
A positive attitude is crucial in customer service. Be sure to convey your enthusiasm for the role and your willingness to collaborate with team members. Share instances where you contributed to a team environment.
