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For Companies At a Glance
- Tasks: Assist customers via phone, email, and live chat while managing bookings and resolving issues.
- Company: Join a leading company in the property sector with a vibrant team culture.
- Benefits: Earn £14.00 per hour plus holiday pay, with hybrid working options and all equipment provided.
- Why this job: Gain valuable office experience, enhance your CV, and work in a supportive environment.
- Qualifications: Confident communication skills and a proactive attitude; customer service experience is a bonus.
- Other info: Interviews are happening now, so apply quickly to secure your spot!
Central London (Hybrid - 2 Days in Office, Finsbury Circus)
£14.00 per hour + Holiday Pay
Start Date Mid/Late June - Mid/Late September | Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.)
Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We are working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors.
The Role
Following in-office training at their Central London office, you will work mostly from home with two days per week in the office. All equipment will be provided.
- Handling inbound and outbound customer queries via phone, email, and live chat
- Responding to booking enquiries and resolving issues efficiently
- Providing professional, friendly support to clients
- Drafting/reviewing simple agreements and processing customer applications
- Updating internal systems accurately and maintaining organised records
What We’re Looking For
- Confident communication skills, both verbal and written
- A friendly, professional telephone manner
- Ability to multi-task and stay organised in a busy environment
- Competency with Microsoft Office and online platforms
- Previous customer service experience is a plus, but not essential
- A proactive and motivated attitude
Why Apply?
This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles.
Interviews are taking place immediately - don’t miss out! Apply now to be considered.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Sales & Support Advisor - Summer Temporary Role employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales & Support Advisor - Summer Temporary Role
✨Tip Number 1
Familiarise yourself with the property sector and current trends. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling customer queries, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare for common customer service scenarios that may come up during the interview. Think about how you would handle difficult customers or resolve issues efficiently, as this will showcase your problem-solving abilities.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experiences where you managed multiple tasks. This is crucial for the role, so providing examples will highlight your ability to thrive in a busy environment.
We think you need these skills to ace Customer Sales & Support Advisor - Summer Temporary Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of Customer Sales & Support Advisor. Emphasise any customer service experience, even if it's informal, and showcase your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you're interested in this summer position and how it fits into your career goals. Be sure to include specific examples of your skills and experiences.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as verbal and written communication, organisation, and proficiency with Microsoft Office. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Huntress - Maidstone
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. A positive attitude can go a long way in customer service roles, so let your passion for helping others shine through.
✨Demonstrate Communication Skills
Since the role requires confident verbal and written communication, prepare to showcase these skills. Practice answering common interview questions clearly and concisely, and be ready to discuss how you would handle customer queries.
✨Highlight Relevant Experience
Even if you don't have direct customer service experience, think of situations where you've provided support or assistance. Share examples from previous jobs, volunteer work, or even group projects that demonstrate your ability to help others effectively.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think through potential scenarios related to booking enquiries or resolving issues, and prepare your responses to show your problem-solving skills and customer-focused mindset.
