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- Tasks: Support customers with queries and provide tailored solutions in a dynamic team.
- Company: People-first organisation based in Maidstone, focused on development and teamwork.
- Benefits: Competitive salary, hybrid working options, full training, and career progression.
- Why this job: Make a difference daily while developing your skills in a friendly environment.
- Qualifications: Confident communication skills and a proactive attitude; customer service experience is a plus.
- Other info: Inclusive workplace that values diversity and offers ongoing support.
The predicted salary is between 27000 - 30000 £ per year.
Customer Care Specialist | £27,000 – £30,000 | Maidstone Hybrid – must be based in Kent! Are you looking to grow your career within a supportive, professional environment? We\’re hiring for a Customer Care Specialist role based in Maidstone offering a £27,000 – £30,000 salary and the opportunity to join a people-first organisation that values development, teamwork, and great service. This is a brilliant opportunity to build long-term career skills, gain full training, and be part of a dynamic, customer-focused team where no two days are the same. What You\’ll Be Doing: Supporting customers with queries and account-related questions Managing inbound and outbound calls, emails, and online enquiries Delivering clear, accurate information and tailored solutions Maintaining detailed records and ensuring a high standard of service Working collaboratively within a positive, high-performing team What We\’re Looking For: Confident communication and active listening skills A friendly, professional, and proactive attitude Excellent attention to detail and problem-solving abilities Previous customer service or contact centre experience is an advantage (not essential) Why Apply? Competitive salary with great progression opportunities Full training and ongoing support provided Hybrid working options available after initial training Inclusive, supportive, and growth-oriented workplace If you\’re looking for a role where you can make a difference every day, develop your skills, and join a friendly, ambitious team – this could be your perfect next step. Apply now to be immediately considered! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Customer Care Specialist employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Specialist
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer care, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the team. Think about what you want to know regarding their training process or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace Customer Care Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how you fit into our customer-focused team, so don’t be shy about showcasing your communication and problem-solving abilities!
Show Your Personality: We’re all about a friendly and professional vibe here at StudySmarter. Let your personality shine through in your application! A touch of warmth and enthusiasm can go a long way in making your application stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate attention to detail, so make sure your spelling and grammar are spot on. A well-structured application shows us you care about quality!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Huntress - Maidstone
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a people-first organisation. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Care Specialist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've effectively handled customer queries in the past, highlighting your active listening and problem-solving skills.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult customer or how you ensure accuracy in your work. Prepare specific examples from your experience that demonstrate your ability to deliver great service and maintain attention to detail.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training processes, and growth opportunities within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
