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- Tasks: Help recover debts for the Council and support local residents with repayment plans.
- Company: Join a supportive team in Medway making a real difference in the community.
- Benefits: Enjoy job security, hybrid working, and valuable skill development.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
- Why this job: Make an impact while building your career in a fast-paced environment.
- Qualifications: Experience in financial services and strong communication skills are essential.
Are you looking for a rewarding role where you can make a real difference to your local community? We're recruiting on behalf of our client in Medway for a proactive and motivated individual to join their high-performing Corporate Debt Team. This is a fantastic opportunity to build your career within a supportive environment, offering job security, hybrid working, and the chance to develop valuable financial and customer service skills.
What you'll be doing:
- Taking a key role in recovering outstanding debts owed to the Council, including Council Tax, Business Rates, Housing Benefit overpayments, and sundry debt.
- Managing arrears cases from the Liability Order stage, using your judgement to determine the most effective recovery action.
- Working closely with residents to agree realistic and sustainable repayment plans.
- Handling customer enquiries confidently via phone, email, and face-to-face interactions.
- Identifying vulnerable residents and ensuring they are referred to the right support services.
- Supporting the Council's income collection targets while helping reduce overall debt levels.
- Meeting residents, both virtually and in person, to provide practical support and guidance.
- Attending Liability Order court hearings and dealing with related enquiries.
- Monitoring accounts and making informed decisions on the next steps in the recovery process.
What we're looking for:
- Experience within financial services or a similar environment.
- Strong communication and interpersonal skills.
- Good IT and administrative abilities.
- High levels of accuracy and attention to detail.
- A proactive, organised approach with the confidence to make decisions.
If you're someone who enjoys working in a fast-paced environment, thrives on problem-solving, and is passionate about delivering excellent customer service, this role offers a great opportunity to make an impact while developing your career. Apply today and join a team that makes a difference in your local community!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Council Corporate Debt Assistant employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Corporate Debt Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have a lead on that perfect Council Corporate Debt Assistant role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the best fit for the job. Highlight your experience in financial services and your passion for helping the community.
✨Tip Number 3
Show up prepared! If you land an interview, research the Council's current initiatives and challenges. This will help you demonstrate your knowledge and commitment to making a difference in the local community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting you in landing that dream job!
We think you need these skills to ace Council Corporate Debt Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial services and customer service. We want to see how your skills align with the role of Corporate Debt Assistant, so don’t hold back!
Showcase Your Communication Skills: Since this role involves a lot of interaction with residents, it’s crucial to demonstrate your strong communication abilities. Use examples from your past experiences where you’ve effectively handled enquiries or resolved issues.
Be Detail-Oriented: Attention to detail is key in this role, especially when managing arrears cases. Make sure your application is free from errors and clearly structured. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Huntress - Maidstone
✨Know Your Stuff
Before the interview, make sure you understand the role of a Corporate Debt Assistant. Familiarise yourself with terms like Council Tax, Business Rates, and arrears management. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with residents, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer enquiries in the past, whether over the phone or face-to-face. This will demonstrate your strong communication and interpersonal skills.
✨Be Proactive in Problem-Solving
Think of scenarios where you've had to make quick decisions or solve problems effectively. Be ready to discuss these during the interview, as the role requires a proactive approach to managing debt recovery and supporting vulnerable residents.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, support for career development, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.