Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and help clients with repayment solutions.
- Company: Dynamic financial services team in Medway, focused on people.
- Benefits: £30,000 salary, hybrid working, full training, and career progression.
- Why this job: Develop your skills and make a real impact in finance.
- Qualifications: Recent graduate with strong communication and problem-solving skills.
- Other info: Supportive environment that values your ideas and growth.
The predicted salary is between 24000 - 36000 £ per year.
Collections Advisor
Medway – £26,000 starting salary + Bonus and a chance to join a dynamic, people-focused financial services team.
What You\’ll Be Doing
- Managing customer accounts and helping clients find solutions to repayment challenges
- Handling communications via phone, email, and live chat
- Working as part of a collaborative and high-performing collections team
- Learning about compliance, industry regulations, and best practices in customer care
- Using modern systems and tools to ensure efficient and effective service
What We\’re Looking For
- A recent graduate (finance, business, or related degrees considered)
- Strong communication and interpersonal skills
- A problem-solving mindset and willingness to learn
- Resilience and the ability to manage challenging conversations professionally
Why Apply
Full training and clear career progression opportunities.
Hybrid working options after initial training.
Supportive, growth-oriented environment where your ideas are valued.
If you\’re looking for a role where you can develop your skills, grow quickly, and make a real impact in the financial services sector, this could be your ideal next step.
Apply now for immediate consideration!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
#J-18808-Ljbffr
Collections Advisor employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even alumni from your university who work in finance or customer service. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Collections Advisors and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, as a Collections Advisor, you'll need to handle challenging conversations, so demonstrating your ability to communicate effectively is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Collections Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Collections Advisor role. Highlight any relevant coursework or projects from your degree that showcase your problem-solving mindset and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your willingness to learn and grow within the financial services sector.
Showcase Your Communication Skills: Since this role involves handling communications via phone, email, and live chat, make sure your written application is clear and professional. Use concise language and check for any typos or grammatical errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at Huntress - Maidstone
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Advisor. Brush up on financial services basics, customer care best practices, and compliance regulations. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to problem-solving and communication skills. Think about scenarios where you've successfully managed challenging conversations or helped someone find a solution. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Show Your Resilience
In this role, you'll face tough conversations. Be prepared to discuss how you've handled difficult situations in the past. Highlight your resilience and ability to stay calm under pressure. This will demonstrate that you can thrive in a high-performing collections team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and career progression. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
