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- Tasks: Manage client relationships and handle day-to-day account queries.
- Company: Join a dynamic team focused on excellent customer service and support.
- Benefits: Enjoy a competitive salary of £28,000 plus an amazing bonus scheme!
- Why this job: Perfect for those who love building relationships and want to grow in a supportive environment.
- Qualifications: Previous experience in customer service or account management is essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 28000 - 39200 £ per year.
Client Support Specialist Salary: £28,000 + an amazing bonus scheme! Hours: Full-time We are looking for a proactive and customer-focused Client Support Specialist to join our clients team. This is a fantastic opportunity for someone with strong relationship-building skills and a passion for delivering excellent service. Key Responsibilities: Manage and grow relationships with existing clients Act as the main point of contact for day-to-day account queries Process orders, track deliveries, and ensure customer satisfaction Work closely with internal departments to ensure smooth operations Identify opportunities to upsell and cross-sell products or servicesWhat We\’re Looking For: Previous experience in account management or customer service Excellent communication and organisational skills Ability to manage multiple accounts and priorities Strong attention to detail and problem-solving abilities Confident using CRM systems and Microsoft OfficeIf you\’re ready to take the next step in your career, we\’d love to hear from you. Apply ASAP and we will be in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Client Support Specialist - Immediate start employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Specialist - Immediate start
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage with clients more effectively and demonstrate your genuine interest in their business.
✨Tip Number 2
Brush up on your CRM skills. Since the role requires confident use of CRM systems, being well-versed in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Being able to share specific instances where you've resolved issues or upsold products will highlight your experience and problem-solving abilities.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews and help you tailor your approach.
We think you need these skills to ace Client Support Specialist - Immediate start
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Client Support Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in account management or customer service. Use bullet points to showcase your achievements and relevant skills, particularly those mentioned in the job description.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed client relationships and resolved issues in the past, demonstrating your problem-solving abilities.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Client Support Specialist role.
How to prepare for a job interview at Huntress - Maidstone
✨Showcase Your Relationship-Building Skills
As a Client Support Specialist, strong relationship-building skills are crucial. Be prepared to share examples of how you've successfully managed client relationships in the past and how you approach building rapport with customers.
✨Demonstrate Problem-Solving Abilities
Highlight your problem-solving skills during the interview. Think of specific instances where you've resolved customer issues or improved processes, as this will show your potential employer that you're proactive and resourceful.
✨Familiarise Yourself with CRM Systems
Since the role requires confident use of CRM systems, make sure you mention any relevant experience you have. If you're familiar with specific software, be ready to discuss how you've used it to enhance customer service or manage accounts.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle multiple accounts and priorities. Practice responses that demonstrate your organisational skills and attention to detail, as these are key attributes for the role.
