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- Tasks: Coordinate patient appointments and manage calls in a busy NHS environment.
- Company: Join the NHS at Pilgrim Hospital, a supportive healthcare service.
- Benefits: Earn £12.71 per hour with immediate start and valuable NHS experience.
- Other info: Fast-paced role with potential for extension and a diverse team.
- Why this job: Make a difference by helping patients while developing your admin skills.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
Are you an organised and customer-focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Lincoln on an immediate-start temporary contract. This is an excellent opportunity for someone with strong administration, scheduling, or customer service experience who thrives in a fast-paced environment and enjoys helping people.
Key Responsibilities:
- Coordinating and scheduling patient appointments and follow-up clinics
- Managing high volumes of inbound and outbound calls
- Updating patient records accurately using internal systems
- Liaising with clinical teams and other departments to ensure smooth patient pathways
- Handling patient queries professionally and sensitively
- Supporting waiting list management and appointment changes/cancellations
We're Looking For:
- Previous administration, customer service or coordination, or booking experience
- Strong communication and organisational skills
- Excellent attention to detail and ability to multitask
- Confident working in a busy, target-driven environment
- A professional and empathetic telephone manner
What's on Offer:
- Immediate start opportunity
- Valuable NHS experience
- Supportive team environment
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
NHS Booking Coordinator in Boston employer: Huntress - Maidstone
Contact Detail:
Huntress - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS Booking Coordinator in Boston
✨Tip Number 1
Get your networking game on! Reach out to people in the NHS or related fields. A quick chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your interview skills with a friend or in front of the mirror. Focus on how you can showcase your organisational and customer service skills, as these are key for the NHS Booking Coordinator role.
✨Tip Number 3
Be proactive! Follow up after applying through our website. A simple email expressing your enthusiasm can make you stand out from the crowd.
✨Tip Number 4
Stay positive and keep learning! If you don’t land the job right away, ask for feedback and use it to improve your skills for the next opportunity.
We think you need these skills to ace NHS Booking Coordinator in Boston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the NHS Booking Coordinator role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the NHS and how your background makes you the perfect fit for this role. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with clinical teams and handling patient queries, make sure your written application reflects your strong communication skills. We love clear and concise language that gets straight to the point!
Apply Through Our Website: Don’t forget to apply through our website for the best chance of getting noticed! We’re excited to see your application and can’t wait to welcome you to our supportive team environment.
How to prepare for a job interview at Huntress - Maidstone
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the NHS Booking Coordinator role. Familiarise yourself with the key responsibilities like scheduling appointments and managing patient queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with patients, be prepared to discuss your customer service experience. Think of specific examples where you've handled difficult situations or provided exceptional support. This will demonstrate your ability to communicate effectively and empathetically.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to multitask. Practice responses to questions like how you would handle a high volume of calls or manage appointment changes. This will help you think on your feet during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.