At a Glance
- Tasks: Coordinate patient appointments and manage queries in a busy NHS environment.
- Company: Join the NHS and make a difference in healthcare.
- Benefits: Immediate start, valuable experience, and a supportive team.
- Other info: Diverse and inclusive workplace with opportunities for all.
- Why this job: Gain hands-on experience while helping patients navigate their healthcare journey.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
NHS Booking Coordinator Pilgrim Hospital, Boston
£12.71 per hour
Immediate Start | Temporary Role for 2/3 months with Potential Extension
Are you an organised and customer‑focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Lincoln on an immediate‑start temporary contract.
Key Responsibilities
- Coordinating and scheduling patient appointments and follow‑up clinics
- Managing high volumes of inbound and outbound calls
- Updating patient records accurately using internal systems
- Liaising with clinical teams and other departments to ensure smooth patient pathways
- Handling patient queries professionally and sensitively
- Supporting waiting list management and appointment changes/cancellations
We're Looking For
- Previous administration, customer service or coordination or booking experience
- Strong communication and organisational skills
- Excellent attention to detail and ability to multitask
- Confident working in a busy, target‑driven environment
- A professional and empathetic telephone manner
What's on Offer
- Immediate start opportunity
- Valuable NHS experience
- Supportive team environment
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
NHS Appointment Scheduler & Patient Coordinator in Boston employer: Huntress - Maidstone
Join a supportive and dynamic team at Pilgrim Hospital in Boston, where your role as an NHS Appointment Scheduler & Patient Coordinator will not only enhance your administrative skills but also provide invaluable experience within the healthcare sector. With a commitment to diversity and inclusion, we offer a collaborative work culture that prioritises employee growth and development, ensuring you feel valued while making a meaningful impact on patient care.
StudySmarter Expert Advice🤫
We think this is how you could land NHS Appointment Scheduler & Patient Coordinator in Boston
✨Tip Number 1
Get your networking game on! Reach out to people in the NHS or healthcare sector. A friendly chat can lead to insider info about job openings and even recommendations. We all know it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to appointment scheduling and patient coordination. We suggest role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've managed busy schedules or handled multiple tasks at once. We want to see how you keep everything running smoothly under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace NHS Appointment Scheduler & Patient Coordinator in Boston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the role of an NHS Booking Coordinator, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the NHS and how your previous roles have prepared you for this position. We love seeing genuine enthusiasm!
Show Off Your Communication Skills:Since this role involves liaising with clinical teams and handling patient queries, make sure your application reflects your strong communication abilities. We want to know how you can convey information clearly and empathetically.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our supportive team at the NHS!
How to prepare for a job interview at Huntress - Maidstone
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an NHS Appointment Scheduler & Patient Coordinator. Familiarise yourself with the key tasks like coordinating patient appointments and managing calls. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires a professional and empathetic telephone manner, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled customer queries or difficult situations in the past. This will demonstrate your strong communication skills and ability to manage sensitive conversations.
✨Highlight Your Organisational Skills
Being organised is crucial for this position. Think of specific instances where you've successfully managed multiple tasks or schedules. Share these examples during the interview to illustrate your ability to multitask and keep everything running smoothly, especially in a busy environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the job is the right fit for you.
