At a Glance
- Tasks: Coordinate admin activities and deliver top-notch customer service in a fast-paced environment.
- Company: Join a dynamic team in a growing organisation based in Kent.
- Benefits: Competitive pay, hybrid working after training, and a chance for permanent employment.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make an impact by improving processes and building strong relationships with clients and colleagues.
- Qualifications: Experience in administration and excellent communication skills are essential.
The predicted salary is between 15.6 - 15.6 £ per hour.
We are seeking a highly organised and proactive Senior Administration Coordinator to join a busy and growing team based in Kent. This is an excellent temp-to-perm opportunity for an experienced administrator who enjoys coordinating activities, liaising with different people and delivering excellent customer service within a fast-paced environment.
Key Responsibilities
- Coordinate day-to-day administrative activity across the team and wider business.
- Act as a first point of contact for internal and external enquiries, providing a professional and responsive service.
- Liaise with clients, suppliers, managers and external partners to resolve queries and keep work moving.
- Prepare documentation, correspondence, reports and presentations.
- Produce regular reports on activity, service levels and completion rates.
- Support process improvement and help develop more efficient ways of working.
- Handle general administrative duties including emails, filing, data entry and post.
Customer Service Responsibilities
- Deliver a consistently high standard of customer service to all internal and external contacts.
- Respond to queries by phone and email promptly, taking ownership through to resolution.
- Escalate complex issues appropriately and follow up to ensure a satisfactory outcome.
- Build strong working relationships with clients, colleagues and third-party providers.
- Support new starters and colleagues with administrative processes and system guidance.
- Maintain confidentiality and ensure all activity complies with company policies and relevant legislation.
If this sounds of interest, please apply now!
Senior Administration Coordinator in Aylesford employer: Huntress - Maidstone
Join a dynamic and supportive team in Maidstone, where your role as a Contracts Coordinator will be valued and impactful. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can thrive in your career. With competitive salaries and a commitment to work-life balance, we offer an excellent environment for those seeking meaningful and rewarding employment.
