Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and support to business clients and consumers.
- Company: Join a friendly team in South Leeds focused on delivering excellent customer experiences.
- Benefits: Enjoy a competitive salary, annual bonus, 30 days holiday, and free parking.
- Other info: Immediate start available for successful candidates after a two-stage interview.
- Why this job: Be part of a supportive culture where your problem-solving skills shine and make a difference.
- Qualifications: Previous experience in product-based customer service is essential.
The predicted salary is between 25750 - 36400 £ per year.
My client in South Leeds are looking for a Customer Service professional to join their team. You will thrive on solving queries and getting the job done. You will be fully trained on the company products to ensure you can provide the best customer service possible. You will be great on the telephone and via email.
Salary: £25750, uplift for passing probation to £26000+ and an annual bonus of 10%, 30 days starting holiday plus bank holidays. Fully office based with parking, Hours 8-4 or 9-5.
Duties:
- Delivering excellent Customer Service to Business Customers as well as Consumers
- Processing orders using various methods
- Providing product support - advising on set up and/or alternatives
- Keeping up with stock availability
- Processing invoices and credit notes
The team are really friendly, the office is open plan. You will have worked within a product based customer service team before offering advice and solutions. There is an asap start available for the successful candidate who passes a two stage interview process.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Contact Detail:
Huntress - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services before your interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone and email communication skills. Since the role requires excellent customer service over these channels, being articulate and clear will set you apart from other candidates.
✨Tip Number 3
Research common customer service scenarios related to product support. Being prepared to discuss how you would handle specific situations can showcase your problem-solving abilities during the interview.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Support Administrator position. Tailor your application to highlight your relevant experience in customer service and problem-solving.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles in customer service, particularly in product-based environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer queries and provided product support in the past. This is your chance to show your personality and fit for the team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Huntress - Leeds
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to discuss your previous experiences. Share specific examples of how you've successfully resolved customer queries and provided excellent service.
✨Familiarise Yourself with the Products
Although you will receive training, having a basic understanding of the company's products can set you apart. Research the product range and think about how you would advise customers on their use.
✨Demonstrate Effective Communication
As the role requires strong telephone and email communication skills, practice articulating your thoughts clearly. During the interview, ensure you listen actively and respond thoughtfully to questions.
✨Prepare for Common Interview Questions
Anticipate questions related to order processing, handling stock availability, and managing invoices. Prepare concise answers that highlight your relevant experience and problem-solving abilities.