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For Companies At a Glance
- Tasks: Support quality assurance and drive continuous improvement across the organisation.
- Company: Growing business in Halifax with a focus on collaboration and innovation.
- Benefits: Competitive salary, 23 days holiday, pension scheme, and flexible working options.
- Why this job: Make a real impact by improving processes and raising service standards.
- Qualifications: Analytical mindset, attention to detail, and proficiency in Microsoft Office.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 26000 - 26000 £ per year.
We are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax. This is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation.
The Role
- Working closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements.
- Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance.
Key Responsibilities
- Quality Assurance & Reporting
- Conduct audits across call quality, CRM data and client meetings
- Analyse findings and present clear, actionable insights
- Share feedback with managers and support corrective actions
- Track actions through to completion and maintain accurate QA records
- Support the creation of dashboards and performance reports
- Process Improvement
- Contribute to the development and refinement of QA processes
- Expand QA coverage across departments
- Support training and staff development linked to QA outcomes
- Identify opportunities to enhance quality standards and reduce failure rates
- Collaboration & Projects
- Act as a point of contact for QA-related queries
- Build strong working relationships across teams
- Provide administrative support to business improvement projects
- Track milestones and flag delays where necessary
- Compliance & Documentation
- Ensure QA activities align with internal policies and regulations
- Support audit readiness and compliance reviews
- Maintain clear, up-to-date QA procedures
About You
- Analytical mindset with excellent attention to detail
- Confident presenting findings to different audiences
- Proficient in Microsoft Office, particularly Excel
- Experience with CRM systems beneficial
- Experience in Quality checking calls, administration or Learning and Development
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Part time Business Improvement Administrator employer: Huntress - Leeds
Contact Detail:
Huntress - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Business Improvement Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their goals, especially in areas like quality assurance and process improvement.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable presenting your findings and experiences. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part time Business Improvement Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical skills and attention to detail, as these are key for the Business Improvement Administrator role. Use specific examples from your past experiences that showcase how you've improved processes or conducted quality audits.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about business improvement and how your skills align with our needs. Don’t forget to mention your experience with CRM systems and any relevant projects you've worked on.
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, highlight your ability to build strong relationships. Share instances where you’ve successfully collaborated on projects or resolved issues with colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Huntress - Leeds
✨Know Your Stuff
Make sure you understand the role of a Business Improvement Administrator inside out. Familiarise yourself with quality assurance processes, data analysis, and how to present findings effectively. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Analytical Skills
Prepare examples of how you've used your analytical mindset in previous roles. Think about times when you've improved processes or contributed to quality assurance. Be ready to discuss these experiences and how they relate to the responsibilities of the job.
✨Practice Your Presentation Skills
Since you'll be presenting findings to different audiences, practice explaining complex information clearly and concisely. You might even want to do a mock presentation for a friend or family member to get comfortable with articulating your insights.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask questions about their experiences and the team dynamics. This shows that you're not just interested in the job, but also in collaborating effectively across departments, which is key for this role.