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- Tasks: Manage customer accounts, ensuring satisfaction and retention through strong relationships.
- Company: Established Halifax-based company with a focus on customer service.
- Benefits: Salary up to ÂŁ28,000, inclusive and supportive work environment.
- Why this job: Join a team where your relationship-building skills can shine and make a difference.
- Qualifications: Strong communication skills and a proactive approach to managing multiple accounts.
- Other info: Diverse and inclusive recruitment process, welcoming applicants from all backgrounds.
The predicted salary is between 28000 - 28000 ÂŁ per year.
We're currently recruiting on behalf of our wellâestablished, Halifaxâbased client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC. This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction.
Salary: up to 28,000
Your responsibilities:
- Manage a portfolio of customers, focusing on engagement, satisfaction and retention
- Build strong relationships through regular contact and proactive communication
- Support onboarding of new customers
- Identify atârisk accounts and take action to improve retention
- Monitor customer activity
- Work closely with internal teams to improve the customer experience
- Review feedback to spot trends and improvements
- Keep accurate records of customer interactions and updates
- Support customers with renewals
About you:
- Strong communication and relationshipâbuilding skills
- Organised with good attention to detail
- Proactive approach with the ability to manage multiple accounts
If this role sounds of interest please email your CV to (url removed).
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Account Manager -12 month FTC in London employer: Huntress - Leeds
Contact Detail:
Huntress - Leeds Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Manager -12 month FTC in London
â¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
â¨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer satisfaction. Think of examples from your past experiences that showcase your relationship-building skills and proactive approach.
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâre the perfect fit!
â¨Tip Number 4
Donât forget to apply through our website! Weâve got loads of opportunities that might just be the perfect match for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Account Manager -12 month FTC in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Account Manager. Highlight your relationship-building skills and any experience you have in customer retention. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether itâs through your CV or cover letter, let us see your personality shine through!
Be Proactive: In your application, mention specific examples of how you've taken initiative in past roles. This will show us that youâre not just reactive but can also anticipate customer needs and act on them.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from us during the process!
How to prepare for a job interview at Huntress - Leeds
â¨Know Your Customer Portfolio
Before the interview, take some time to research the types of customers the company works with. Understanding their needs and challenges will help you demonstrate your ability to manage a portfolio effectively and show that you're proactive about customer engagement.
â¨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built strong relationships with clients. Be ready to discuss how you maintained those relationships and improved customer satisfaction, as this is key for the role.
â¨Be Organised and Detail-Oriented
Bring along a notepad or digital device to jot down important points during the interview. This shows that youâre organised and attentive to detail, which are crucial traits for managing multiple accounts effectively.
â¨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer retention and satisfaction. This not only shows your interest in the role but also gives you insight into how you can contribute to improving the customer experience.