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For Companies At a Glance
- Tasks: Join a lively team handling customer queries and providing top-notch service.
- Company: Fun and creative online fashion retailer with a supportive culture.
- Benefits: Competitive pay, vibrant team environment, and flexible shifts.
- Why this job: Make a difference in customer experiences while enjoying a dynamic workplace.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Opportunity for growth in a diverse and inclusive setting.
ASAP start. Customer Service Advisor £12.21 per hour Leeds - Outskirts of the City Centre.
Are you looking for a customer service role within a fun, creative and lively team? Do you enjoy working in a smaller, friendly environment where no two days are the same? If so, this could be the perfect opportunity for you.
The Company
Our client is a professional, growing online fashion retailer with a quirky and creative culture. They value hard work, commitment and personality - and in return, you'll be part of a supportive, fun and vibrant team.
The Role
- We're looking for an enthusiastic individual to join our client's busy Customer Response Team.
- Handling a variety of inbound customer queries.
- Answering calls, advising customers, and escalating queries when needed.
- Logging details accurately into a bespoke database.
- Supporting with occasional administrative tasks and product-related duties.
Hours
Monday to Saturday, shifts between 8am - 6pm (Day off through the week). Must be able to work 20th and 27th December (Christmas Day and Boxing Day off).
About You
- We are looking for candidates who have previous customer service experience (retail, hospitality, or office-based).
- Strong attention to detail and accurate keyboard skills.
- A great telephone manner and strong communication skills.
- Ability to work well under pressure and to deadlines.
- A positive, hardworking, and friendly personality.
If you're passionate about delivering excellent customer service and are available to start work ASAP, apply today!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Advisor in Leeds employer: Huntress - Leeds
Contact Detail:
Huntress - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their vibe and show that you're genuinely interested in being part of their quirky team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling customer queries over the phone, try doing mock calls with a friend. Focus on being friendly and clear – it’ll make a big difference when you’re on the line with customers.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles where you’ve delivered excellent customer service. This will help you stand out and show that you can handle the busy environment they mentioned.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our fun and vibrant team!
We think you need these skills to ace Customer Service Advisor in Leeds
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Highlight your enthusiasm for customer service and how you can bring a fun vibe to our team.
Tailor Your Experience: Make sure to tailor your application to reflect your previous customer service experience. Whether it’s retail, hospitality, or office-based, show us how your skills match what we’re looking for!
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. We love candidates who take pride in their work and can log details accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity to join our vibrant team!
How to prepare for a job interview at Huntress - Leeds
✨Know the Company Culture
Before your interview, take some time to research the company’s quirky and creative culture. Understanding their values will help you align your answers with what they’re looking for, showing that you’re a great fit for their fun and vibrant team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous customer service experience that highlight your strong communication skills and ability to handle pressure. Think of situations where you went above and beyond for a customer, as this will demonstrate your commitment to excellent service.
✨Practice Your Telephone Manner
Since the role involves handling inbound calls, practice your telephone manner before the interview. You could even do mock calls with a friend to ensure you sound friendly and professional, which is key for making a great first impression.
✨Be Ready for Administrative Tasks
The job may involve logging details into a database and supporting with administrative tasks. Brush up on your keyboard skills and be prepared to discuss how you manage accuracy and attention to detail in your work, as this will show you can handle the responsibilities of the role.
