At a Glance
- Tasks: Manage customer accounts and build strong relationships while driving sales growth.
- Company: Established interior design business with a supportive and ambitious team.
- Benefits: Competitive salary, career development opportunities, and a comprehensive benefits package.
- Other info: Fully office-based role with a focus on diversity and inclusion.
- Why this job: Join a dynamic team and make a real impact in customer relationships and sales.
- Qualifications: Experience in account management or sales, excellent communication skills, and CRM knowledge.
The predicted salary is between 35000 - 35000 £ per year.
An established and growing interior design business is seeking an Internal Account Manager. This is an exciting opportunity for someone looking to step into a role within a supportive and ambitious team environment.
We are seeking a motivated and customer-focused Internal Account Manager to join our growing team. This is a client‑facing role responsible for managing and developing existing customer accounts, building long-term relationships, and identifying opportunities to grow revenue within the business. The successful candidate will act as a key point of contact for customers, ensuring excellent service delivery while supporting sales growth through product focuses, upselling, and cross‑selling activities.
Key Responsibilities- Build and maintain strong relationships with existing customers
- Manage customer accounts and identify upselling and cross‑selling opportunities
- Respond promptly to customer enquiries and resolve issues professionally
- Prepare quotations, contracts, and sales reports
- Coordinate with external sales teams, customer service, and operations departments
- Monitor account performance and customer satisfaction levels
- Maintain accurate customer records using Pipedrive CRM
- Identify opportunities to increase account value and customer retention
- Support the wider sales team in achieving business targets
- Previous experience in account management, sales, or customer relationship roles
- Excellent communication and relationship‑building skills
- Strong sales and negotiation abilities
- Experience using CRM systems, ideally Pipedrive
- Highly organised with the ability to multitask effectively
- Commercially aware with a proactive approach to problem‑solving
- Strong attention to detail and administrative skills
- Ability to work independently and as part of a team
- Salary: £35,000 plus company sales bonus
- Career development opportunities, ongoing training and professional development
- Company benefits package
Location & Work Arrangement: LS22, fully office based.
EEO Statement: We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Internal Account Manager employer: Huntress - Leeds
Join a dynamic and supportive interior design business as an Internal Account Manager, where you will thrive in a collaborative team environment dedicated to customer satisfaction and sales growth. With a competitive salary, ongoing training, and clear career development pathways, this role offers the chance to build meaningful relationships with clients while contributing to the company's success in a vibrant location. Embrace the opportunity to grow professionally in a company that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the interior design industry and let them know you're on the lookout for an Internal Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in account management and sales makes you the perfect fit for this role. Highlight your relationship-building skills and any success stories that demonstrate your ability to upsell and cross-sell.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our supportive and ambitious team.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in managing customer accounts and building relationships. We want to see how you've gone above and beyond for clients in the past!
Be Specific About Your Skills:When listing your skills, be specific about your experience with CRM systems like Pipedrive. We love seeing candidates who can hit the ground running with the tools we use.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. It shows us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Huntress - Leeds
✨Know Your Customers
Before the interview, take some time to research the company's existing customer base. Understanding their needs and pain points will help you demonstrate your ability to build strong relationships and manage accounts effectively.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully upsold or cross-sold in previous roles. Be ready to discuss specific strategies you used and the results you achieved, as this will highlight your sales abilities and proactive approach.
✨Familiarise Yourself with Pipedrive
Since experience with CRM systems like Pipedrive is a key requirement, make sure you brush up on its features. If you have prior experience, be prepared to discuss how you used it to manage customer accounts and track performance.
✨Demonstrate Team Spirit
This role involves working closely with various teams, so be ready to share examples of how you've collaborated in the past. Highlighting your ability to work independently while also being a supportive team member will show you're a great fit for their ambitious environment.
