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- Tasks: Manage customer accounts, build relationships, and enhance satisfaction.
- Company: Established Halifax-based company with a focus on customer service.
- Benefits: Salary up to £28,000 and a supportive work environment.
- Why this job: Join a team where your relationship-building skills can shine and make a difference.
- Qualifications: Strong communication skills and a proactive approach to account management.
- Other info: Diverse and inclusive workplace with opportunities for all.
The predicted salary is between 28000 - 28000 £ per year.
We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC. This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - up to £28,000.
Your responsibilities:
- Manage a portfolio of customers, focusing on engagement, satisfaction and retention
- Build strong relationships through regular contact and proactive communication
- Support onboarding of new customers
- Identify at-risk accounts and take action to improve retention
- Monitor customer activity
- Work closely with internal teams to improve the customer experience
- Review feedback to spot trends and improvements
- Keep accurate records of customer interactions and updates
- Support customers with renewals
About you:
- Strong communication and relationship-building skills
- Organised with good attention to detail
- Proactive approach with the ability to manage multiple accounts
If this role sounds of interest please email your CV to (url removed).
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Account Manager -12 month FTC in Halifax employer: Huntress - Leeds
Contact Detail:
Huntress - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager -12 month FTC in Halifax
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer relationships. Think of examples from your past experiences that showcase your communication and relationship-building skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Account Manager -12 month FTC in Halifax
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your relationship-building abilities and any relevant customer service experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer account management. Share specific examples of how you've successfully engaged with customers and improved their satisfaction.
Showcase Your Organisational Skills: Since this role involves managing multiple accounts, it’s crucial to demonstrate your organisational skills. Mention any tools or methods you use to keep track of customer interactions and ensure nothing slips through the cracks.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Huntress - Leeds
✨Know Your Customer Portfolio
Before the interview, take some time to research the types of customers the company works with. Understanding their needs and challenges will help you demonstrate your ability to manage a portfolio effectively and show that you're proactive about customer engagement.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built strong relationships with clients. Be ready to discuss how you maintained those relationships and improved customer satisfaction, as this is key for the role.
✨Be Organised and Detail-Oriented
Bring along a notepad or digital device to jot down important points during the interview. This shows that you’re organised and attentive to detail, which are crucial traits for managing multiple accounts effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer retention and satisfaction. This not only shows your interest in the role but also gives you insight into how you can contribute to improving the customer experience.