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- Tasks: Support customers facing fraud issues and safeguard against fraudulent activity.
- Company: Leading financial services organisation with a focus on customer care.
- Benefits: Competitive salary, bonus potential, comprehensive benefits, and career progression.
- Why this job: Make a real difference by helping customers and preventing fraud.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
- Other info: Hybrid role with training opportunities and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services organization is seeking a Fraud Coordinator to join their team in Gildersome. In this hybrid role, you will be the first point of contact for customers facing fraud issues, providing support while safeguarding against fraudulent activity.
The ideal candidate should possess strong customer service skills and thrive under pressure, ensuring precise communication and empathy.
This position offers a competitive salary, bonus potential, and comprehensive benefits including training and career progression opportunities.
Successful applicants will need to pass a Credit and DBS check.
Fraud Prevention Specialist - Hybrid, Bonus & Pension in Gildersome employer: Huntress - Leeds
Contact Detail:
Huntress - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Prevention Specialist - Hybrid, Bonus & Pension in Gildersome
✨Tip Number 1
When you’re prepping for your interview, make sure to brush up on your customer service skills. Think of real-life examples where you’ve handled tricky situations with empathy and precision. We want to see how you can keep your cool under pressure!
✨Tip Number 2
Don’t forget to research the company! Knowing their values and recent news can help you tailor your answers and show that you’re genuinely interested in being part of their team. We love candidates who come prepared!
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help you get comfortable with articulating your thoughts clearly and confidently, which is key for a role like this.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to tackle fraud prevention head-on!
We think you need these skills to ace Fraud Prevention Specialist - Hybrid, Bonus & Pension in Gildersome
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any experience related to fraud prevention. We want to see how you can thrive under pressure, so don’t be shy about showcasing those moments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Fraud Prevention Specialist role. Share specific examples of how you've handled challenging situations with empathy and precision.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a role that requires precise interaction with customers facing fraud issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Gildersome!
How to prepare for a job interview at Huntress - Leeds
✨Know Your Fraud Basics
Before the interview, brush up on common fraud schemes and prevention techniques. Being able to discuss specific examples of fraud cases and how you would handle them will show your expertise and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare to share experiences where you've successfully resolved customer issues, especially under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your empathy and communication skills.
✨Research the Company
Familiarise yourself with the financial services organisation's values, mission, and recent news. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company during the interview.
✨Prepare Questions to Ask
Think of insightful questions to ask your interviewers about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to their success.
