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- Tasks: Join a small team to manage customer communications and data entry.
- Company: Be part of a friendly, family-run business focused on people.
- Benefits: Enjoy a Monday to Friday schedule in a supportive office environment.
- Why this job: Perfect for those eager to learn and grow in a fast-paced setting.
- Qualifications: Strong communication skills and proficiency in Microsoft packages required.
- Other info: Diversity and inclusion are at the heart of our recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
Are you process-driven and eager to learn new skills? Do you like working as part of a small team in a fast-paced environment? Can you commute easily to Shipley? If so, this could be the role for you!
Our client is an established, family-run company looking for an experienced Administrator to join their operations team. This is a fantastic opportunity to be part of a people-focused company. This is a fully office-based role and hours are Monday to Friday.
The role:
- Liaising with customers and clients via phone and email.
- Inputting bookings and data on to a centralised system.
- Providing quotes.
- Providing updates on orders and lead times.
- Updating Excel spreadsheets with relevant data.
- Liaising with external professionals.
- Preparing documents.
- Arranging and booking deliveries.
About you:
- Excellent communication and interpersonal skills.
- Great attention to detail.
- Confident user of all Microsoft packages.
- Organised and able to manage own workload.
- Willing to learn new skills.
If you are an enthusiastic and experienced Administrator looking for an exciting new challenge, please click apply today!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Administrator employer: Huntress - Leeds
Contact Detail:
Huntress - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since this is a family-run business, showing that you understand and appreciate their people-focused approach can set you apart during the interview.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being able to demonstrate your proficiency in managing data and creating spreadsheets will be crucial for this role.
✨Tip Number 3
Prepare examples of how you've successfully managed customer interactions in the past. Highlighting your communication skills and ability to handle queries efficiently will resonate well with the hiring team.
✨Tip Number 4
Show your eagerness to learn by researching common challenges faced in customer service roles. Being able to discuss how you would tackle these challenges can demonstrate your proactive attitude.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your communication skills, attention to detail, and proficiency in Microsoft packages, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the job requirements, such as your ability to manage workloads and learn new skills quickly.
Highlight Relevant Experience: In your application, focus on any previous roles where you liaised with customers or managed data. Provide concrete examples of how you handled bookings, provided quotes, or updated spreadsheets to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Huntress - Leeds
✨Showcase Your Communication Skills
As a Customer Service Administrator, you'll be liaising with customers and clients regularly. Make sure to demonstrate your excellent communication skills during the interview by speaking clearly and confidently, and providing examples of how you've effectively communicated in past roles.
✨Highlight Your Attention to Detail
This role requires great attention to detail, especially when inputting data and preparing documents. Be prepared to discuss specific instances where your attention to detail made a difference in your work, and how you ensure accuracy in your tasks.
✨Familiarise Yourself with Microsoft Packages
Since the job requires a confident use of Microsoft packages, brush up on your skills before the interview. You might be asked about your experience with Excel or other software, so be ready to discuss how you've used these tools in previous roles.
✨Demonstrate Your Organisational Skills
Being organised is key for managing your workload effectively. Prepare to share examples of how you've successfully managed multiple tasks or projects at once, and any systems or methods you use to stay organised in a fast-paced environment.
