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For Companies At a Glance
- Tasks: Engage with customers to drive satisfaction, loyalty, and growth in a dynamic cybersecurity environment.
- Company: Join Huntress, a remote team of cybersecurity experts on a mission to protect businesses worldwide.
- Benefits: Enjoy a competitive salary, remote work, personal leave, and professional development opportunities.
- Why this job: Make a real impact in cybersecurity while building strong relationships with customers and partners.
- Qualifications: 2+ years in customer sales, preferably in SaaS or cybersecurity, with a passion for client success.
- Other info: Be part of an inclusive culture that values every team member and offers excellent career growth.
The predicted salary is between 49200 - 82000 £ per year.
Reports to: Manager, Account Management, EMEA
Location: Remote UK
Compensation Range: £49,200 base with on target earnings at £82,000 plus equity
What We Do
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating under-resourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You’ll Do
Huntress wants to add an Account Manager to our quickly growing team in the EMEA region. Account Managers are part of a team at Huntress that plays a critical role in expanding our relationships with our customers and ensuring their success across our platform. This role will be responsible for driving business efforts toward loyalty, renewals, expansion, satisfaction, and everything else related to customer growth and success. This position will work closely with sales leadership and marketing to devise creative ways to help our customers succeed with Huntress through training, education, and empowerment. Externally facing, this role involves dual responsibilities: engaging with our customers and third-party reseller partners to ensure we meet the needs of both. This high-impact, high-visibility role will be key in helping the company achieve business goals through customer satisfaction and engagement. Success in this position will be measured by customer satisfaction, retention, and expansion.
Responsibilities
- Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
- Build and maintain strong relationships with multiple contacts within assigned customer organizations
- Contribute to team goals around retention, expansion, and satisfaction
- Develop creative ways to engage with customers
What You Bring To The Team
- 2+ years of experience in direct customer sales leveraging the VAR & channel ecosystem, ideally focused on mid-market and below
- Strong experience in SaaS, preferably related to the cybersecurity industry
- Experience with Salesforce or other similar CRM platforms
- Passionate about working with both customers and partners alike
- Strong bias to action and ability to get things done efficiently and effectively
What We Offer
- 100% remote work environment - since our founding in 2015
- New starter home office set up reimbursement (£398)
- Generous personal leave entitlements
- Travel to the US 1-2 times/year for various company events
- Pension
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [contact information]. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
Account Manager I New United Kingdom employer: Huntress Labs Incorporated
Contact Detail:
Huntress Labs Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager I New United Kingdom
✨Tip Number 1
Network like a pro! Reach out to current employees at Huntress on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Account Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding Huntress's mission and values. Be ready to discuss how your experience aligns with their goals in cybersecurity. Show them you're not just another candidate, but someone who truly gets what they're about!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how you can drive customer satisfaction and retention. Think of specific examples from your past roles that demonstrate your ability to build strong relationships and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Huntress team and making a difference in cybersecurity.
We think you need these skills to ace Account Manager I New United Kingdom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in customer sales and SaaS, especially in the cybersecurity space, to show us you’re the perfect fit!
Show Your Passion: We love seeing candidates who are genuinely excited about working with customers and partners. Share examples of how you've built strong relationships and contributed to customer success in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your skills and experiences shine without any fluff getting in the way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Huntress Labs Incorporated
✨Know Your Stuff
Before the interview, dive deep into Huntress and its mission. Understand their cybersecurity solutions and how they empower businesses. This knowledge will help you connect your experience with their goals and show that you're genuinely interested.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to engage with clients and partners, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and creativity in customer engagement. Think of specific scenarios where you've turned a challenging situation into a success story. This will demonstrate your proactive approach and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or future projects at Huntress. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
