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- Tasks: Join our team as an Account Manager, guiding customers through their SaaS journey.
- Company: We're a global SaaS company focused on customer success and innovative solutions.
- Benefits: Enjoy a hybrid work model with competitive daily rates and a supportive team environment.
- Why this job: Make a real impact by helping customers maximize their subscriptions and enhancing their experience.
- Qualifications: Looking for proactive individuals with strong communication skills and a passion for customer engagement.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 45000 £ per year.
Account Manager (SaaS)- London/Hybrid- 18 Months- 130- 150 Daily
A global SaaS company are looking for experienced Account Manager to join their team on an initial 18 month assignment.
Responsibilities:
- Develop proficiency and knowledge of products and solutions.
- Work in partnership to activate customer subscriptions and increase & accelerate adoption of other products.
- Hand-holding customers from the start of their journey through to hand-off to Professional Services.
- Participate in cross departmental projects to develop our approach to customer activation and retention.
Skills/ Experience:
- Ability to build urgency in customers to activate and use their subscriptions.
- Effectively manage relationships with multiple external partners and internal sales teams.
- Proactively plan your time and act with speed to maximise performance.
- Ability and desire to learn while staying up to date with the appropriate software solutions.
- Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
- Experience delivering software-based product onboarding or training.
- Displays tenacity and a ‘can do’ attitude to maximise reach across customer base while working autonomously.
- Customer Obsession – focused on deeply understanding our customers’ pain points in order to deliver the most appropriate solution that meets our customers’ needs.
- Stronger Together – works to identify and build relationships with all relevant internal and external stakeholders to deliver results.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Account Manager (SaaS) employer: Huntress - Key Accounts
Contact Detail:
Huntress - Key Accounts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (SaaS)
✨Tip Number 1
Familiarize yourself with the specific SaaS products and solutions offered by the company. Understanding their features and benefits will help you engage more effectively with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships in the past. Highlighting your ability to build urgency and drive product adoption will resonate well with the hiring team.
✨Tip Number 4
Showcase your customer obsession by researching common pain points in the industry. Be ready to discuss how you would address these challenges for potential clients, demonstrating your proactive approach to customer success.
We think you need these skills to ace Account Manager (SaaS)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in SaaS, customer activation, and relationship management. Use specific examples that demonstrate your ability to engage customers and drive product adoption.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer success and your understanding of the SaaS industry. Mention your 'can do' attitude and provide examples of how you've successfully managed customer relationships in the past.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful presentations or training sessions you've conducted.
How to prepare for a job interview at Huntress - Key Accounts
✨Know Your Products Inside Out
Make sure you have a deep understanding of the company's products and solutions. Be prepared to discuss how these can benefit customers and how you can help them activate their subscriptions effectively.
✨Demonstrate Customer Obsession
Show that you genuinely care about understanding customer pain points. Prepare examples of how you've successfully identified and addressed customer needs in previous roles.
✨Highlight Your Relationship Management Skills
Be ready to talk about your experience managing relationships with both external partners and internal teams. Share specific instances where your relationship-building skills led to successful outcomes.
✨Exhibit Proactive Planning and Tenacity
Discuss how you prioritize tasks and manage your time effectively. Provide examples of how your proactive approach has helped you achieve goals, especially in fast-paced environments.
