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- Tasks: Support Sales Managers and manage customer orders with precision and care.
- Company: Join a growing business in a modern, friendly office environment.
- Benefits: Enjoy 25 days holiday, enhanced pension, and hybrid working options.
- Why this job: Be the key link between sales and customers, ensuring satisfaction and smooth operations.
- Qualifications: 3+ years in sales support or customer service, with strong communication skills.
- Other info: Dynamic role with opportunities for growth in a diverse and inclusive workplace.
The predicted salary is between 32000 - 34000 £ per year.
A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate. This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction.
Key responsibilities:
- Supporting Sales Managers with quotations, pricing and administration
- Processing and verifying customer orders in line with agreed terms
- Acting as first point of contact for order and account queries
- Monitoring open orders and resolving issues with Supply Chain and Finance
- Maintaining accurate records in CRM and ERP systems
About you:
- 3+ years' experience in sales support, customer service or order processing
- Comfortable working in a fast-paced, B2B environment
- Strong attention to detail and communication skills
- ERP system experience (Dynamics F&O or similar desirable)
Benefits:
- 25 days holiday plus bank holidays
- Enhanced pension scheme
- Hybrid working after training period
- Hours: 9:00-5:00 with 1 hour lunch (35 hours per week)
- Free on-site parking
If this sounds like you, and you are proactive, customer focused with strong organisation and communication skills, we want to hear from you. Please apply today!
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sales Support / Customer Service in Surrey employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support / Customer Service in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support or Customer Service role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions, especially around customer service scenarios, so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat with them.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Sales Support / Customer Service in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your attention to detail and communication skills, as these are key for us.
Showcase Your Experience: When filling out your application, emphasise your 3+ years of relevant experience. We love seeing how you've handled customer orders and supported sales teams in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities like supporting Sales Managers and processing customer orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
With 3+ years in sales support or customer service, be ready to share specific examples of your past experiences. Highlight situations where you resolved customer issues or improved processes. This will demonstrate your capability and how you can add value to their team.
✨Brush Up on ERP Systems
Since experience with ERP systems like Dynamics F&O is desirable, take some time to review your knowledge of these systems. If you have used similar software, be prepared to discuss how you navigated them and any challenges you overcame.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the challenges they face in customer service. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
