At a Glance
- Tasks: Assist customers with inquiries via calls, web chat, email, and social media.
- Company: Join a vibrant team in central Epsom during a busy summer period.
- Benefits: Earn £12.21 per hour with potential for permanent employment after 12 weeks.
- Other info: Diverse and inclusive workplace with equal opportunities for all.
- Why this job: Build rapport and trust while enhancing your customer service skills.
- Qualifications: Experience in customer service, hospitality, or retail is preferred.
The predicted salary is between 12 - 16 £ per hour.
Rate: £12.21 per hour
Location: Epsom
Hours: 37.5 hours Monday to Friday
Length of assignment: 12 weeks - Possible permanent offer after 12 weeks
Start date: 9th February 2026
We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period! The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential.
You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you. Please apply today!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Coordinator in Surrey employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Surrey
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common customer service scenarios with a friend or in front of a mirror. This will boost your confidence and help you articulate your experience effectively during the interview.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer! Asking insightful questions shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and connect with potential employers directly.
We think you need these skills to ace Customer Service Coordinator in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Coordinator role. Highlight your relevant experience in customer service, whether it's from call centres, hospitality, or retail. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills: Since you'll be handling various forms of communication, it's crucial to demonstrate your written communication skills. Use clear, professional language in your application, and don’t forget to proofread for any typos or errors. We love a polished application!
Be Yourself: Let your personality shine through in your application! We’re looking for candidates who can build rapport and trust with customers, so don’t hesitate to share what makes you a great fit for this role. Authenticity goes a long way with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand what makes great customer service and be ready to share examples from your past experiences, whether in retail, hospitality, or previous call centre roles.
✨Practice Your Communication Skills
Since you'll be handling various communication channels, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family, focusing on how you would respond to common customer queries or complaints.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific situations where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to build rapport and trust with customers.
✨Familiarise Yourself with the Company
Research the company and its values. Understanding their mission and how they approach customer service will help you tailor your responses and show that you're genuinely interested in the role and the organisation.