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- Tasks: Support the sales team and ensure an exceptional customer experience in a dynamic role.
- Company: Highly respected business in Reigate with a modern office environment.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and annual bonus.
- Why this job: Join a vibrant team and make a real impact while developing your career.
- Qualifications: Experience in sales support, excellent communication skills, and strong IT abilities.
- Other info: Opportunities for professional development and a supportive team culture.
The predicted salary is between 25000 - 28000 £ per year.
Permanent Full Time Hybrid (3 days in office, 2 from home)
Location: Reigate
Salary: 30,000 - 32,000 plus excellent benefits and company bonus
We are working with a highly respected business in Reigate that is on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience.
What You’ll Be Doing
This is a varied and rewarding role where no two days are the same. You’ll be a key part of the sales engine - keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You’ll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly.
Day-to-day, you’ll:
- Manage and maintain CRM systems, ensuring customer records are accurate and up to date
- Process customer orders and assist with product samples, pricing, lead times, and forecasting
- Prepare quotes and follow up on enquiries to ensure timely and professional responses
- Collaborate with the wider team to identify and support new business opportunities
- Provide additional support to the Customer Service Executive during peak periods or absences
What We’re Looking For
- Previous experience in sales support or administrative roles
- Excellent written and verbal communication skills
- Able to manage multiple priorities with confidence and calm under pressure
- A genuine passion for delivering outstanding customer service
- Strong IT and CRM skills
Why you’ll love working here
- Competitive salary of 30,000 - 32,000
- Hybrid working model (3 days in the office, 2 from home)
- 25 days holiday plus bank holidays
- Company pension and private healthcare
- Annual bonus
- Free onsite parking
- Long-term progression, professional development, and a brilliant team culture
This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you’re ready to take the next step in your career, we’d love to hear from you.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sales Support/Customer Service Administrator employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support/Customer Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about supporting the sales team and delivering excellent customer service, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple priorities in the past. Use specific examples to demonstrate your ability to stay calm under pressure and keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support/Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support/Customer Service Administrator role. Highlight your relevant experience and skills, especially in sales support and customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Huntress - Crawley
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with sales support processes, CRM systems, and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers or team members in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
This job requires managing multiple priorities, so come prepared with examples of how you've successfully juggled tasks in previous roles. Discuss any tools or methods you use to stay organised, like CRM software or task management apps, to show you're ready for the challenge.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team culture, opportunities for professional development, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.