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For Companies At a Glance
- Tasks: Support customers by managing quotes and orders efficiently while delivering excellent service.
- Company: Established business with a vibrant sales team in Horley.
- Benefits: Competitive salary, 25 days holiday, and free onsite parking.
- Why this job: Join a dynamic team and enhance your customer service skills in a fast-paced environment.
- Qualifications: Experience in customer service or sales support, strong communication skills, and attention to detail.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
The predicted salary is between 29000 - 31000 £ per year.
A well-established business is seeking a motivated Sales Support Coordinator to join its busy Sales team in Horley. This role plays a key part in supporting customers by managing quotes and orders efficiently from initial enquiry through to delivery, while delivering an excellent customer experience.
Day-to-day, you will:
- Process customer quotes and orders accurately across multiple channels
- Manage inbound calls and customer enquiries in line with service levels
- Follow up on quotes and support quote-to-order conversion
- Supervise inboxes and respond to customer queries
- Build strong customer relationships and manage expectations
- Escalate issues where necessary and ensure accurate order processing
- Liaise with internal teams including Warehouse, Logistics, Finance, Purchasing and Sales
What We’re Looking For:
- Previous experience in a fast-paced customer service or sales support role
- Strong communication skills and professional telephone manner
- Excellent attention to detail and organisational skills
- Ability to work effectively in a team environment
- Experience using CRM systems, Microsoft Office, or knowledge of the plumbing/technical industry would be advantageous.
Benefits include:
- Competitive salary of 29,000 - 31,000
- 25 days holiday plus bank holidays
- Free onsite parking
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sales Support Coordinator employer: Huntress - Crawley
Contact Detail:
Huntress - Crawley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the Sales Support Coordinator role. Highlight your experience in customer service and your ability to manage orders efficiently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at StudySmarter.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service or sales support. We want to see how you've managed quotes and orders in the past, so don’t hold back on those details!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Support Coordinator role. Show us your enthusiasm for delivering excellent customer experiences.
Show Off Your Skills: We’re looking for strong communication skills and attention to detail. In your application, give examples of how you’ve used these skills in previous roles. It’ll help us see how you can contribute to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Huntress - Crawley
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Coordinator role. Familiarise yourself with the key responsibilities like managing quotes and orders, and think about how your previous experience aligns with these tasks.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, prepare to demonstrate your professional telephone manner. Practice answering common customer queries and think of examples where you've successfully managed customer relationships in the past.
✨Be Detail-Oriented
Attention to detail is a must for this job. During the interview, highlight instances where your organisational skills made a difference, whether it was in processing orders or managing multiple tasks. This will show that you can handle the fast-paced environment.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems or Microsoft Office, be ready to discuss it. If not, do a bit of research on common tools used in sales support. Showing that you're tech-savvy can give you an edge in the interview.