Sales Support Administrator - FTC
Sales Support Administrator - FTC

Sales Support Administrator - FTC

Temporary 24000 - 32000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the sales team and ensure excellent customer service daily.
  • Company: Join a market-leading business in modern offices in Crawley.
  • Benefits: Enjoy hybrid working, competitive salary, 28 days holiday, and private healthcare.
  • Why this job: Be part of a supportive team where your contributions truly matter.
  • Qualifications: Bring a positive attitude, communication skills, and attention to detail.
  • Other info: Potential for permanent position after 12 months maternity cover.

The predicted salary is between 24000 - 32000 £ per year.

Sales Support Administrator
Full time Monday – Friday 8:45am – 5:15pm
12 Month Maternity Cover (potential to go perm)
Crawley – Hybrid Working (4 Days in the Office, 1 from Home)
Up to 28,000 + Fantastic Benefits

Are you an enthusiastic, customer–focused administrator who loves being at the heart of a fast–paced, supportive team? If so, this could be the opportunity you\’ve been waiting for!

We\’re working with a market–leading business based in stunning, modern offices in Crawley, and they\’re on the lookout for a proactive Sales Support Administrator to join their friendly and collaborative team to cover a 12–month maternity leave, with the potential to go permanent at the end. If you\’re looking for a role where no two days are the same, and where your contribution really makes a difference – keep reading!

What you\’ll be doing:

You\’ll play a key role in supporting the sales team and ensuring customers receive top–notch service. Your day–to–day will include:

  • Handling inbound customer calls and emails
  • Processing and managing customer orders on the internal system
  • Taking care of account administration, raising credits, arranging same–day deliveries, and managing courier information
  • Investigating and resolving delivery issues quickly and efficiently
  • Coordinating freight and shipping arrangements with precision and care

What you\’ll bring:

  • You\’ll have a positive, \”can–do\” attitude
  • Excellent communication skills
  • A keen eye for detail
  • Previous experience in sales order processing or similar would be beneficial
  • You\’ll enjoy working in a team and building strong relationships with customers and colleagues alike

What\’s in it for you?

  • Competitive salary up to 28,000 (depending on experience)
  • Hybrid working: 4 days in the office, 1 day from home
  • 28 days holiday (including bank holidays) – increasing with service
  • Your birthday off – because you deserve it!
  • Annual company bonus scheme
  • Free onsite parking
  • Private healthcare

If you\’re ready to take the next step in your career and be part of a growing business that truly values its people – we want to hear from you! Apply now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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Sales Support Administrator - FTC employer: Huntress - Crawley

Join a market-leading business in Crawley that offers a vibrant and supportive work culture, where your contributions are valued and recognised. With competitive benefits including hybrid working, generous holiday allowance, and private healthcare, this role as a Sales Support Administrator not only provides a dynamic environment but also opportunities for personal and professional growth. Experience the joy of working in modern offices alongside a friendly team dedicated to delivering exceptional customer service.
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Contact Detail:

Huntress - Crawley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Administrator - FTC

✨Tip Number 1

Familiarise yourself with the company's products and services. Understanding what they offer will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Sales Support Administrator role, which can give you an edge.

✨Tip Number 3

Prepare to discuss your previous experience in sales order processing or customer service. Be ready to share specific examples of how you've handled customer inquiries or resolved issues efficiently.

✨Tip Number 4

Showcase your teamwork skills during the interview. Since the role involves collaborating with the sales team, emphasise your ability to build strong relationships and work well in a supportive environment.

We think you need these skills to ace Sales Support Administrator - FTC

Customer Service Skills
Excellent Communication Skills
Attention to Detail
Sales Order Processing
Problem-Solving Skills
Team Collaboration
Time Management
Organisational Skills
Proficiency in Microsoft Office Suite
Ability to Handle Inbound Calls and Emails
Adaptability
Relationship Building
Data Entry Skills
Knowledge of Freight and Shipping Arrangements

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales support or administration. Emphasise your customer service skills and any previous roles where you handled orders or managed accounts.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job description, particularly your ability to handle customer inquiries and resolve issues efficiently.

Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, attention to detail, and teamwork. Use bullet points to make these stand out and provide examples of how you've demonstrated these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Support Administrator role.

How to prepare for a job interview at Huntress - Crawley

✨Show Your Customer Focus

As a Sales Support Administrator, you'll be at the heart of customer interactions. Be prepared to share examples of how you've provided excellent customer service in the past, highlighting your ability to handle inquiries and resolve issues efficiently.

✨Demonstrate Attention to Detail

This role requires a keen eye for detail, especially when processing orders and managing accounts. During the interview, mention specific instances where your attention to detail made a difference in your previous roles.

✨Highlight Team Collaboration

Since this position involves working closely with a sales team, emphasise your teamwork skills. Share experiences where you successfully collaborated with colleagues to achieve common goals or improve processes.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about potential delivery issues or customer complaints you might face in this role and how you would address them effectively.

Sales Support Administrator - FTC
Huntress - Crawley
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